Los Angeles Times

Will Amazon event be a hit?

Prime Day comes a year after the firm’s ‘Black Friday in July’ generated complaints.

- By Jessica Roy jessica.roy@latimes.com

The second Prime Day comes a year after the firm’s “Black Friday in July” generated complaints.

Amazon Prime Day returns for its second showing Tuesday after its first shot at “Black Friday in July” failed to generate much holiday cheer.

Though the online shopping giant said its inaugural event racked up solid sales numbers, social media were rife with complaints about the lackluster offerings that did not live up to the hype.

Amazon had teased bargains like deeply discounted TVs and other tech products, but those items sold out almost instantane­ously. Customers were left with a virtual garage sale of sorts, sifting through merchandis­e like Tupperware sets, “Lord of the Rings” on Blu-ray and extra-long shoe horns.

Beyond moving products, Prime Day had two goals: Entice more people to sign up for a yearly $99 Amazon Prime subscripti­on, and rival competitor Alibaba’s annual Singles Day supersale.

In 2009, Alibaba seized upon a Chinese holiday called Singles Day that encourages young people to revel in the perks of singlehood. Instead of having to buy something for a loved one, like on Valentine’s Day, Alibaba framed the day as an opportunit­y to treat yourself.

The Chinese e-commerce company has turned Nov. 11 into an annual sale that’s a mix of Black Friday and Cyber Monday, and last year, it generated a record-breaking $14.3 billion in sales.

Amazon never released exact numbers for the premiere Prime Day, but one analyst told CNBC he estimated the sale brought in around $1.2 billion in revenue.

To take part in the Prime Day sales, you’ll need that $99-a-year Amazon Prime subscripti­on. When Amazon first announced Prime subscripti­ons, the main selling point was free shipping on every order. Gone were the days of having to add a 75cent pack of screws or other filler items to get your order to reach the free shipping minimum.

But now, Amazon offers a robust streaming video library for subscriber­s that includes critically acclaimed original series such as “Transparen­t” and “Mozart in the Jungle.” The company has also expanded Prime Now to many major cities, meaning you have to wait only a few hours instead of an agonizing two days to get a gaming headset or coffee maker delivered to your house. Prime customers also have access to an extensive Kindle lending library, Amazon Fresh grocery deliveries, streaming music, the Dash Button and other perks.

If the Prime Day “countdown” deals are any indication as to what customers can expect from this year’s deals, Amazon has a few appealing options: Solid discounts on items like external phone batteries, Bluetooth speakers and headphones.

But it doesn’t look like the online retailer has learned its lesson about offering junk either. Who’s in the market for a great price on plastic dinosaur action figures or a set of disposable toothbrush­es?

This year, Amazon will also face Prime Day competitio­n from Wal-Mart, which is offering free shipping on all orders until Friday.

 ?? Paul Sakuma Associated Press ?? AMAZON WILL be facing competitio­n from WalMart, which is offering free shipping until Friday.
Paul Sakuma Associated Press AMAZON WILL be facing competitio­n from WalMart, which is offering free shipping until Friday.

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