Los Angeles Times

Turned down for a job? Stay positive, persevere

After rejection, reflect on interviews, request feedback, decompress.

- By Jeffrey Kudisch Kudisch is a clinical full professor and co-founder of Personnel Assessment Systems, a human resource consulting firm. He contribute­s to the Washington Post’s Career Coach column.

You’ve resolved to find a new job. You’ve sent resumes. Done interviews. But sometimes you just don’t land the job. Hearing “no” from potential employers can impact you mentally, psychologi­cally, even physically. But keep your chin up: You can deal with the rejection and the setbacks.

I was recently speaking with a student in the thick of the job search. He was frustrated that he was getting so many “no’s,” but I urged him to instead look at each rejection as one step closer to getting that “yes.” Don’t take rejection personally. If you don’t get a “yes,” mentally reframe it in a positive way. Consider the possibilit­ies that you didn’t hear back because the company decided not to fill the position. Or maybe that position wouldn’t have been the right job for you. There are countless reasons why you might not have gotten the job, so try to keep a positive mental perspectiv­e. Get comfortabl­e with “No.” Kids will keep asking for things no matter how many times they hear a “no.” Adult job seekers should take a page from those children. The average job seeker is rejected by 24 decision-makers before they get the “yes,” according to research from career coach and author Orville Pierson. Staying resilient throughout the jobsearch process means getting comfortabl­e with rejections. Reflect on your interviews. The training and developmen­t literature suggests that reflection can help fuel deeper learning and insight by looking at situations through a different lens. Don’t just take a rejection as the cue to send out another resume. Take a hard look at why you aren’t getting the results you want and break down the process into steps to better understand where things went wrong.

Ask yourself: What kind of messages am I conveying verbally and nonverball­y? Am I asking at least three to five smart questions that convey I’m intellectu­ally curious and will add value to the organizati­on? Am I coming across as too boastful and slick, or perhaps too eager or desperate?

If you can pinpoint the downfalls in your approach, you can correct them. Don’t oversell yourself and be sure you’re walking the fine line between confidence and arrogance. Prepare great interview responses that connect your experience­s with the organizati­on’s mission and values, and never miss an opportunit­y to ask meaningful questions.

Ask for feedback. When you don’t get a call back, ask your interviewe­rs for feedback on why. The responses can be invaluable when applied to your next interview.

Practice more. You don’t want to sound too scripted or rehearsed in the actual interview, but you also don’t want to stumble over your words. Recruit a friend, family member or colleague to practice your interview skills. Are you stories memorable? Do they clearly, passionate­ly and confidentl­y convey your value propositio­n to an employer? Are you responses concise and well-organized?

Revise your approach. If you’re not getting calls when you send out your resume, assess whether your skills and experience are aligned with the positions where you are applying. Spend time vetting your skills with specific positions and tailor your resume and cover letters for each applicatio­n.

You have to do your homework. This is even more important for job transition­ers or those coming back to work after taking a long break. Be strategic. Set aside time for networking, conducting informatio­nal interviews and creating new relationsh­ips.

Take a breather. If you are getting too many rejections, it can help to step away from the process to decompress. You need to have a clear head for the job search. But don’t take too long of a breather — a few days should be enough. If you take a week away from the job search, you might be letting the “no’s” overwhelm you too much.

Remember that in the end, “winners are just people who keep trying.” As you encounter setbacks it’s what you do when you face adversity that defines you. Prevent rejection from derailing your job search efforts by not taking it personally, keeping a smile on your face and staying mentally tough.

If you’re still not getting anywhere in your job search after six months, look for help. Seek out a career course or a negotiatio­ns course. Consider engaging the services of a profession­al career coach. There is no shame in asking for help when you need it — it’s just another sign of resiliency and will get you one step closer to that ultimate “yes” associated with the dream job you desire.

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