Los Angeles Times

Thrown into Facebook’s deep end

Now the chief technology officer at Dropbox, he turned his lack of experience into a strength.

- By Tracey Lien In the summer of 2005, Agarwal was introduced to Mark Zuckerberg, then the fresh-faced chief executive of a start-up called Facebook. Agarwal inspiratio­n from the executives with whom he worked — first Zuckerberg at Facebook and later Drew

The gig: Aditya Agarwal, 34, is the chief technology officer of online file storage company Dropbox. He leads hundreds of software engineers in building tools used by Dropbox’s half a billion registered users. With a multibilli­on-dollar valuation, the privately held company is considered a heavyweigh­t in the personal and business data storage industries. Computer kid: Born in India to a father who was a chemical engineer and a mother who was a homemaker, Agarwal moved homes a lot with his family, with stints in Cameroon, Singapore, Malaysia, Indonesia and Thailand, before later settling in the United States. One of the constants in his life, though, was his love for computers.

“My dad got us a computer when I was 11 or 12 years old and I was always fascinated by the ability to program stuff,” he said. “I mean, it’s kind of a crazy thing, right? You’re sitting in your office or bedroom and you can build stuff that can do stuff. There’s something really intoxicati­ng and powerful about that.”

Agarwal used books to teach himself to code, and later took programmin­g classes in Indonesia. When it came time for college, he ventured to Carnegie Mellon University in Pittsburgh to study computer science. Creativity at Carnegie Mellon: One of the misconcept­ions about software engineerin­g, Agarwal said, is that people tend to think of it as a mechanical job. He prefers to think of coding as a creative job.

“Writing a beautiful computer program is like building a work of art,” he said. “The best engineers are the ones who are able to reduce a problem to its simplest possible artifact. The ones who are not as good end up with these complicate­d solutions that are way more clunky.”

While studying for his undergradu­ate and master’s degrees at Carnegie Mellon, Agarwal learned the programmin­g languages of the day such as Java and C++. But more importantl­y, he learned the fundamenta­ls of software engineerin­g and the importance of thinking creatively. Referencin­g an analogy that Elon Musk once made, Agarwal likened his knowledge of computer science to a tree trunk and big branches, whose solid foundation allowed him to get to any leaf — or programmin­g language — he wanted. Moving too slowly: After graduation, many of Agarwal’s computer science peers were drawn to Wall Street because of the promise of making big bucks in the informatio­n technology department­s of financial services corporatio­ns. Agarwal admits that he was close to pursuing a similar path, but said he could never convince himself that he cared enough about the kind of work he’d be expected to do.

“It’s nice to be rewarded and recognized, but you have to have intrinsic motivation around what you’re doing,” he said. “For me, that intrinsic motivation has always been that I need to be working at a place that is building products that I’m proud of.”

So while his classmates moved farther east to New York City, he went as far west as he could go, landing a job at Oracle in Silicon Valley.

“I’d been writing code for a year and I remember walking into my manager’s office and asking when we were going to get feedback from real users,” Agarwal said of his brief time at Oracle. “She looked at me and said, ‘Probably another three years.’ I was like, what do you mean? This is ridiculous. How will we know if we’re building the right thing?”

In that moment, he discovered he had another workplace deal breaker: He needed to be somewhere with a fast pace. Facebook: wasn’t a Facebook user, but walking into the company’s makeshift office in Palo Alto, he was buoyed by its energy.

“I thought, ‘Wow, this is about as polar opposite as you can get from the Oracle office,’ ” he said. “They were all wearing pajamas, there was cereal everywhere, there were still kegs there, a bunch of them were playing video games. But my God, the energy was great.”

On the advice of his then girlfriend (now wife), Agarwal joined the company as a software engineer. Facebook at the time had fewer than 15 employees. Agarwal was 22 years old.

“I was brought on to do whatever they asked me to do,” Agarwal said. “On my second day, Mark [Zuckerberg] said to me, ‘Hey, I need you to write Facebook’s search engine.’ I had no clue how to do that. I’d never built a search engine before. And I remember Mark looking at me and saying, ‘Yeah, I didn’t know how to write Facebook. So if I can write Facebook, why can’t you write the search engine?’ And yeah, that was logically consistent.” Learning to own it: Agarwal often had doubts about whether he was ready for the responsibi­lities given to him. At 24 he started managing Facebook’s engineers. He rose to be its first engineerin­g director. By the time he left in 2010 to start his own company, Cove (which Dropbox acquired in 2012), he managed Facebook’s entire product engineerin­g division. But he eased his doubts by drawing

It’s all about the craft: As chief technology officer of Dropbox, Agarwal now spends his days recruiting, strategizi­ng and delegating tasks instead of writing code. But he believes that anyone who wants to be a leader of a particular function within a company should have a deep understand­ing and appreciati­on for the craft they’re leading.

One of the things that he believes leaders at some of the most innovative companies in the world have in common — even if they don’t practice their craft every day — is “this superhoned intuition about what world-class looks like in their particular function,” Agarwal said. “If somebody’s trying to do what I do, my [advice] would be to become really good at the craft that you want to lead. Do not disassocia­te the actual craft from the act of leadership.”

For his part, he still codes for fun in his spare time, reads up on the latest programmin­g languages and studies new technologi­es. Home with the family: Agarwal lives in San Francisco with his wife, Ruchi Sanghvi, who herself is a software engineer, entreprene­ur and investor, and their 7-month-old son. He’s an avid reader of science fiction books and is a fan of cricket, soccer and tennis. tracey.lien@latimes.com

 ?? Aaron Wojack ?? ADITYA AGARWAL, Dropbox’s chief technology officer, gained experience by working at Facebook starting in 2005, when he was just 22.
Aaron Wojack ADITYA AGARWAL, Dropbox’s chief technology officer, gained experience by working at Facebook starting in 2005, when he was just 22.

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