Los Angeles Times

A mailed receipt, and nothing else

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Re “Tough choice at checkout counter,” column, March 2

The fact that one has made a transactio­n with a business should not compromise that person’s privacy.

I opt for electronic receipts whenever offered because I don’t want the environmen­tal impact of a paper receipt coated with dangerous substances such as bisphenol A. Businesses should be forbidden from using personal informatio­n gathered from a simple transactio­n and should only be able to use such informatio­n for warnings or other necessitie­s having to do with the items purchased.

This privacy safeguard is already in place with membership­s and credit cards, so why can’t the state legislate the same for electronic receipts? We need to encourage exclusive use of electronic receipts for the environmen­tal benefit they provide. Gloria Sefton Trabuco Canyon

Here’s an idea to get around some privacy issues associated with emailing receipts:

The receipt could be sent to the credit card issuer, which would maintain this record and provide access to it for the card holder. This idea makes electronic purchases operate like modern check handling, where the canceled check is not returned to the writer but its image is available from the bank and can serve as proof of payment when required.

Should the return process require a printed receipt, the card holder could make it from the stored image, which can include an authentica­tion code from the card issuer. David Fischer Laguna Niguel

The amount of paper used in receipts could be reduced by half if stores eliminated their promotions, advertisin­g “how much you saved” informatio­n, feedback requests, oversized logos and other space-wasting items.

I’d be very surprised if they did this. Philip Blackmarr

Pasadena

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