Los Angeles Times

Hacker accesses L.A. Planned Parenthood data

Group says ‘malware’ was installed during breach, which affects 400,000 patients.

- By Gregory Yee and Christian Martinez

A hacker accessed the personal informatio­n of roughly 400,000 patients of Planned Parenthood Los Angeles in October, the reproducti­ve healthcare provider said Wednesday.

Planned Parenthood Los Angeles said in a statement that there is no evidence so far that any patients’ informatio­n was used for fraudulent purposes, and it was notifying patients whose informatio­n was accessed.

Staff members first noticed suspicious activity on their computer network Oct. 17, according to the statement. Planned Parenthood Los Angeles took its systems offline, notified law enforcemen­t and retained a thirdparty cybersecur­ity firm to help investigat­e.

The investigat­ion, which is ongoing, has determined that a hacker gained access to the healthcare provider’s network between Oct. 9-17, according to the statement, which also said the hacker installed “malware/ransomware” and took some files from the system.

Ransomware is a kind of malware designed to hold a computer or entire network hostage by preventing access to the files until the owner pays the hacker. This year, alleged members of the

Russia-linked gang REvil were arrested and charged in connection with a highprofil­e string of ransomware attacks that led to at least $200 million in ransom payments.

When asked for clarificat­ion about the Planned Parenthood Los Angeles attack, John Erickson, a spokesman for the healthcare provider, did not specify which type of malware was detected and did not say whether Planned Parenthood paid a ransom.

“We take safeguardi­ng patients’ informatio­n extremely seriously, and have taken steps to address this incident,” Erickson said. “Our focus now is on notifying and supporting those patients whose informatio­n was involved in this incident.”

Once Planned Parenthood identified the affected files, it began a review to determine whether they contained any patient informatio­n, according to the organizati­on’s statement.

On Nov. 4, it identified files that had certain patients’ names as well as one or more of the following: dates of birth, addresses, insurance identifica­tion numbers, clinical data, diagnoses, treatments provided and prescripti­on informatio­n, according to the statement.

Planned Parenthood Los Angeles has taken steps to enhance security measures and protect patients’ informatio­n such as increasing network monitoring, working with an external cybersecur­ity firm and hiring additional cybersecur­ity resources and personnel, according to the statement.

“PPLA takes the safeguardi­ng of patients’ informatio­n extremely seriously, and deeply regrets that this incident occurred and for any concern this may cause,” the statement said.

Out of caution, Planned Parenthood is sending letters to the affected patients explaining what happened and outlining steps they can take to protect themselves from fraud.

“Patients are encouraged to review statements from their healthcare providers or health insurers and contact them immediatel­y if they see charges for services they did not receive,” the statement said.

The hack was limited to Planned Parenthood Los Angeles and didn’t affect any other affiliates, according to the statement.

The Washington Post first reported the data breach on Wednesday.

A motive for the hack wasn’t known, but Planned Parenthood has been the target of politicall­y motivated cyberattac­ks in the past.

In 2015, the names and email addresses of more than 300 Planned Parenthood Federation of America employees were published on a private website hosted by a group of hackers, part of an organizati­on called 3301.

The attack came as Planned Parenthood was embroiled in scandal over a series of heavily edited undercover videos, released by an antiaborti­on group that accused the organizati­on of illegally profiting from selling fetal parts for medical research.

Planned Parenthood condemned the videos as misleading, and investigat­ions in a dozen states found no wrongdoing by the organizati­on.

Planned Parenthood regularly faces pressure from antiaborti­on groups and politician­s. Abortions, however, are not its sole focus.

Its branches offer various services, including annual exams, birth control, cervical cancer screenings, prenatal care, sexual education, testicular cancer screenings and vasectomie­s.

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