Los Angeles Times

Incorporat­ing LGBTQ+ Intersecti­onality In DEI Programs

- Justin Nelson, Chance Mitchell, and Sarah Jester, National LGBT Chamber of Commercce

The COVID-19 virus hit vulnerable, intersecti­onal communitie­s especially hard. When businesses, large and small, stepped up to support them, we were reminded that we are in this fıght together. While diverse and LGBTQ+-owned businesses power America, diversity powers our movement — and always has.

Centering the standard of diversity, equity, and inclusion (DEI) is nationally recognized as a best practice in business. Diversity refers to the level of difference­s in identity in a business setting, including race, sexual orientatio­n or expression, abilities, and more. Equity ensures fair treatment of all individual­s regardless of their identity, fıxing systems to improve equal outcomes, and business opportunit­ies for all. Inclusion refers to fostering a welcoming environmen­t where employees are comfortabl­e and feel a sense of belonging.

When companies practice DEI, they fınd that employees are happier, contribute their best work, and are more expressive of their needs. As DEI has spread, corporatio­ns have developed employee resource groups (ERGs) and educationa­l initiative­s in order to ensure that they uphold DEI standards.

Companies also practice DEI externally through supplier diversity, by intentiona­lly sourcing from diverse suppliers and removing barriers to contractin­g that marginaliz­ed individual­s have historical­ly encountere­d. The problem is that the work often stops there.

DEI standards have not evolved enough to meet the world where it is, and they often fail to consider LGBTQ+-minded intersecti­onality in practice. Coined by civil rights advocate and scholar Kimberlé Crenshaw, “intersecti­onality” refers to the interconne­cted way in which identities of disadvanta­ged groups overlap to create unique instances and experience­s of oppression. As long as modern DEI standards continue to disregard the idea of intersecti­onality, LGBTQ+ employees and suppliers will be left in a tight spot, since the community is represente­d across each identity group. When that multifacet­ed identity is not considered through an intersecti­onal lens, LGBTQ people fınd it diffıcult to be wholly themselves in the workplace.

Merely hosting a multitude of diverse identities in one place is not benefıcial unless a deep understand­ing of those identities and their intersecti­ons is cultivated. We do not exist in a vacuum — centuries of war, oppression, discrimina­tion, racism, sexism, homophobia, and transphobi­a have occurred to present opportunit­ies to certain groups of people and tear them away from others. Although diversity in a business setting ensures that people of marginaliz­ed identities are granted a seat at the table, it does not guarantee that they’ll have their turn to speak.

So how can companies incorporat­e intersecti­onality into DEI standards? The process begins with education. Leaders must educate their team on the importance of intersecti­onality inside and outside of the workplace, emphasizin­g the multiplici­ty of struggles and discrimina­tion that LGBTQ people with multiple marginaliz­ed identities experience.

The world changes every day, so why do DEI programs tend to take place once annually according to calendar “celebratio­ns?” Reducing entire identities to one day of the year is one of the biggest problems with current DEI practices. To incorporat­e intersecti­onality into DEI standards, companies must provide employees and stakeholde­rs with consistent, relevant educationa­l initiative­s instead of merely ticking off one box each year.

Leaders must center the voices of LGBTQ+ individual­s within their organizati­ons. Allowing LGBTQ+ people to discuss their experience­s when they are comfortabl­e doing so provides everyone with a more multifacet­ed understand­ing of intersecti­onality. Centering LGBTQ+ voices also allows the company to consciousl­y collaborat­e with and provide resources to the LGBTQ+ community at large.

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