Los Angeles Times

Outrage No. 4

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I called TransUnion to get a copy of my credit report. The person I spoke to said I could only request one free copy of my credit report every 12 months, and I had already requested it in December 2018. She told me I could pay $11 for another one. I told her that wasn’t me; it was the people who had been committing identity theft against me. She repeated that I was not eligible for another free copy of my report until December 2019.

I’m not proud of this, but I screamed at her. “YOU SENT MY CREDIT REPORT TO THIEVES.” She transferre­d me to a supervisor. A free copy of my report was mailed, finally, to me.

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