Sleep Resume Problems
I’m running a Ryzen 5 1500X on a Biostar X370GT mobo, with Windows 10 Pro on a SanDisk A400 256GB Gen3 PCIe M.2 SDD. My problem began after I installed two TeamGroup T-FORCE DELTA RGB 8GB DDR4 2400 sticks, at which point my PC forgot which hard drive to boot from when it resumes from sleep.
It wakes up, goes through the motions, attempts to repair all my drives without finding any problems, but can’t remember where my boot drive is. So, when the blue boot screen pops up, I shut it down. Then, after pressing the power button, it boots normally. Is this a problem with my RAM
not being compatible with firstgen Ryzen boards?
– Neo Lithic
THE DOCTOR RESPONDS: The first troubleshooting step is to swap out the new RAM for old (or simply remove it if it was added to existing RAM) to see if that resolves the problem. If it does, then you may be able to resolve the issue by ensuring the BIOS is updated to the latest version—despite a maddening lack of release notes, it appears that at least one memorycompatibility update has been issued since the stock BIOS was released. Make sure you choose the right variant—there are four X370GT models listed on the Biostar website. Also, don’t expect miracles—while the memory-compatibility list for the X370GT includes three TeamGroup RAM modules, none are your specific model.
Whether this solution works or not, before you consider replacing the RAM, explore some other updates. If you’ve never updated the firmware in your drive, install the SanDisk SSD Dashboard ( http://bit.ly/ MPCNovsandisk) to see what’s available and whether it helps at all. Also, make sure your chipset and storage drivers are all up to date.
If the problem persists, consider disabling hybrid sleep in favor of hibernation. Hybrid sleep uses a mixture of RAM and your hard drive to store your machine state in, while hibernation makes exclusive use of your hard drive, so may prove more reliable. Press
Win + X, choose “Power Options,” click “Additional power settings.” Select “Change when the computer sleeps” followed by “Change advanced power settings.” Expand “Sleep” and you should see a “Hybrid Sleep” option. Expand this and set it to “Off,” then set “Sleep after” to 0 (which effectively sets it to never) before setting “Hibernate after” to the same value you’d originally set for sleep. Finally, add the “Hibernate” option to the power menu by clicking
“Choose what the power buttons do” followed by “Change settings that are currently unavailable.” Tick the “Hibernate” option in the Power menu before clicking “Save changes.”