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Data recovery isn’t an exact science, and it’s not always that intuitive either. Data recovery specialist­s offer additional, if expensive, services to help you get critical files back should you need them. Some data recovery tools allow you to make use of remote assistance specialist­s to help guide you through the process of data recovery.

The second, most expensive form of data recovery is getting data off physically damaged drives. If your drive isn’t being detected or making clicking or grinding noises, it’s likely this is down to the heads crashing or motor failure. Recovery from these drives is only possible using specialist labs known as cleanrooms, where the drive can be physically opened and the platters upon which your data is stored can be connected to equipment from which your data can be recovered.

One of the longestest­ablished companies is Ontrack ( www.ontrack.com), which offers both remote data recovery services for non-damaged drives as well as full recovery services for non-working ones. In either event, Ontrack will perform an evaluation of the drive and offers an optional evaluation report that reveals what can be recovered from your drive before providing you with a final quote for the cost of retrieving that data.

The thorny question of cost now arises. Recovering data from a damaged hard drive isn’t cheap, running into the hundreds or even thousands of dollars. Proven Data provides a rough breakdown of what you can expect to pay on its blog ( www.provendata­recovery. com/blog/data-recoveryco­st-rates-fees/). Unless the data you’ve lost is both irreplacea­ble and priceless, you may be better off writing your lost files off and finally implementi­ng that backup plan you’ve been putting off.

 ?? ?? Specialist­s can recover data from damaged drives – at a price.
Specialist­s can recover data from damaged drives – at a price.

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