Miami Herald (Sunday)

Postal crisis ripples across U.S.

- BY LUKE BROADWATER, JACK HEALY, MICHAEL D. SHEAR AND HAILEY FUCHS New York Times

DARBY, PA.

Each day, when Nick Casselli, president of a Philadelph­ia postal workers union, sits down at his desk on Main Street in the historic town of Darby, where trolley cars still run and the post office is a source of civic pride, his phone is full of alarmed messages about increasing delays in mail delivery.

Casselli and his 1,600 members have been in a state of high alert since Louis DeJoy, a Republican megadonor and an ally of President Donald Trump, took over as postmaster general in May. Overtime was eliminated, prompting backups. Seven mail-sorting machines were removed from a nearby processing center in West Philadelph­ia, causing further delays. Now post offices are being told to open later and close during lunch.

“I have some customers banging on my people’s doors: ‘Open up!’ ” Casselli said. “I’ve never seen that in my whole 35-year postal career.”

Similar accounts of slowdowns and curtailed service are emerging across the country as DeJoy pushes cost-cutting measures he says are intended to overhaul an agency suffering billion-dollar losses. But as Trump rails almost daily against the service and delays clog the mail, voters and postal workers warn a crisis is building that could disenfranc­hise record numbers of Americans who will be casting ballots by mail in November because of the coronaviru­s.

For the most part, experts and employees say, the Postal Service is still capable of operating as usual. Yet the agency has warned states that it may not be able to meet their deadlines for delivering last-minute ballots. And earlier this week Trump said he opposes new postal funding because of his opposition to mail-in voting, which he complains will benefit Democrats and claims without evidence is riddled with fraud. At risk are not just the ballots – and medical prescripti­ons and Social Security checks – of residents around the country, but also the reputation of the Postal Service as the most popular and perhaps the least politicize­d part of the federal government.

Philadelph­ia, a heavily Democratic city in a critical swing state, is a vivid example of how alarmed people have become. Rep. Brendan Boyle said his office had received 345 complaints about the Postal Service last month – compared to just 17 in July

2019. Elected officials in several states say they have been flooded by worried calls and emails.

DeJoy, the postmaster general, told the Postal Service’s board of governors last week that there would be no slowdown of mail ballots and promised to deliver votes “securely and on time.”

Experts agree that the Postal Service has the raw capacity to absorb additional ballots, even if 150 million people decided to vote by mail. In the month before Christmas every year, carriers deliver billions of pieces of mail and packages.

 ?? MICHELLE GUSTAFSON NYT ?? In Darby, Pa., Nick Casselli, president of the American Postal Worker’s Union Local 89, says he has been inundated with alarmed messages about delays in mail delivery.
MICHELLE GUSTAFSON NYT In Darby, Pa., Nick Casselli, president of the American Postal Worker’s Union Local 89, says he has been inundated with alarmed messages about delays in mail delivery.

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