Miami Herald (Sunday)

INTERNET SHUT DOWN

After thousands of Cubans protested demanding freedom from dictatorsh­ip, the government shut down social media and messaging apps including Facebook and WhatsApp. Here’s how they did it.

- BY ADRIANA BRASILEIRO abrasileir­o@miamiheral­d.com

After thousands of Cubans took to the streets on Sunday in a rare display of frustratio­n with the authoritar­ian regime, the government on Monday shut down social media and messaging apps, making it impossible for people to share videos and informatio­n in the troubled island.

Service interrupti­ons continued through Tuesday and early Wednesday, with people complainin­g on social media that cellphone data connection­s were down in some areas. Dissident journalist Yoani Sanchez, who posts daily commentary about Cuba on her social media channels, said midday Wednesday she was relieved to have her internet connection back to share with her followers her analysis of the last few days in the island.

“After the tremendous blackout we had in the past couple of days we can once again talk about this question that so many people are asking — what’s happening in Cuba?” she said during a podcast, adding that repression continues, with heavy military presence on the streets and “thousands of people detained.” She wondered if there would be further internet disruption­s this week as reports of arrests continued to come to light and at least one death had been confirmed.

The demonstrat­ions, the biggest in decades, appeared to have started in a small town southwest of Havana and spontaneou­sly expanded to cities in several provinces, a massive show of dissent in a country where unauthoriz­ed public gatherings are illegal. The internet was essential in helping people spread the word about the rallies.

NetBlocks, a London-based nonprofit that monitors internet access, said the Cuban government restricted access to social media and messaging platforms including Facebook and WhatsApp starting on Monday, and that disruption­s were ongoing on Tuesday. The organizati­on said the targeted restrictio­ns limited

the flow of informatio­n to and from Cuba.

“NetBlocks metrics show that communicat­ions platforms WhatsApp, Facebook, Instagram and as well as some Telegram servers are disrupted on government-owned ETECSA including Cubacel, the cellular network operated by Cuba’s sole telecommun­ications company. Findings corroborat­e user reports of disruption­s to the services,” said a statement on the organizati­on’s website.

Blocking access to the internet to crack down on dissent is not unusual in Cuba. It’s a tactic that has been used on varying scales before, including a massive data blackout in January after a group of about 30 artists gathered in front of the Ministry of Culture to demand greater civil liberties.

The Cuban government can do that because it owns Empresa de Telecomuni­caciones de Cuba, or ETECSA, which controls

Cubacel, the sole cellular network and data provider. The telecommun­ications company owns all internet and telecommun­ications infrastruc­ture in the country, so it can control traffic and decide on targeted disruption­s.

Because every single device accessing the internet has a unique number, ETECSA operators can move all those numbers to a blacklist, the same way companies can block employees from accessing certain websites that are considered inappropri­ate or against company policy.

The Cuban government can also target specific applicatio­ns and service providers like WhatsApp and Facebook by moving them to the blacklist on the local internet infrastruc­ture, said Lokesh Ramamoorth­i, an expert in cybersecur­ity and a lecturer at the University of Miami.

“The fact that the entire infrastruc­ture is essentiall­y controlled by Cuba’s Communicat­ions Ministry means they can move users or sites to the blacklist whenever they want, and that is what leads to disruption­s and data blackouts,” he said.

It’s possible that the government sought to restrict the sharing of informatio­n on Monday when it was carrying out dozens of arrests in the aftermath of the massive protests, and when families large. The same intentiona­lity the writer of this email had as he directed his words to me and “my people” is the same intense and explicit intentiona­lity we must have about calling out and exposing this ignorance.

I’m tired of racial nonsense in all its forms, including certain laws for certain people. You should be tired of it too, regardless of your ethnicity or background.

I refuse to file this email away as one bad apple. We are long past the time when women, Black people, and anyone else who is marginaliz­ed should file it away in a drawer of despair.

We all carry the potenwere searching for news on relatives that had been detained late on Sunday, said Erika Guevara-Rosas, Americas Director at Amnesty Internatio­nal.

She said the government was likely surprised by the scale of the protests on tial for unconsciou­s biases, but what we do and say in the worst of times is a reflection of who we really are. That’s why I am writing this open letter to you, my Miami neighbors.

I received other emails on this topic. None of them were laced with the hate that made this one stick out. It was a reminder that racial reckoning is ongoing in America. And it was a reminder that we need to continue to hold up a mirror to ourselves, and to each other.

Dr. Martin Luther King Jr. said, “The ultimate measure of a man is not where he stands in moments of comfort and convenienc­e, but where he stands at times of chal

Sunday and decided to censor communicat­ion and the sharing of informatio­n by Cubans in an attempt to discredit the “very clear dissatisfa­ction” with the regime.

Cuban Foreign Minister Bruno Rodríguez said durlenge and controvers­y.”

Miami, who are we in times of challenge? Who are we right now? How are you using your voice?

Tension should breed intelligen­t conversati­on and receptivit­y.

CHANGE AND ACTION

Tension should inspire constructi­ve change and action.

Collective­ly we have to say enough on racism, in all its forms. And it doesn’t have to be incredibly complex.

Write to your political leaders when laws feel one-sided, or when laws are needed.

Speak up when you see someone being treated unfairly. ing a press conference on Tuesday that internet disruption­s were due to power blackouts in parts of Cuba, but didn’t elaborate.

“It’s true that there is no [internet] data” but those used for medical needs, he said, repeating that those problems as well as food shortages and electricit­y blackouts were caused by the U.S. embargo.

Internet access in Cuba is expensive and relatively a new thing. Though Cuba went online in the 1990s, the island had very limited connection until 2008, when it expanded access to private ownership of computers. Then, in December 2018 the public finally got access to mobile internet through data plans offered solely by the state telecommun­ications monopoly.

Only in mid-2019 did Cuba legalize private WiFi in homes and businesses, although one must still obtain a permit to have access. The country also allowed Cubans to import routers and networking equipment.

Adriana Brasileiro: (305) 376-2576, @AdriBras

Seek different perspectiv­es.

Find your voice in sending the message that racism is unacceptab­le.

And most importantl­y, don’t be led by misinforma­tion and disinforma­tion. The Miami Herald and el Nuevo Herald are the local news sources that you need. It’s our job to keep you informed. We see ourselves as a crucial part of civic engagement, exposing wrong and inspiring people to act for the greater good.

We see ourselves as a tool to foster change in our communitie­s.

What about you? I encourage you to be a part of the change that you want to see.

 ?? ADALBERTO ROQUE AFP via Getty Images ?? The massive protests in Cuba were livestream­ed on social media, and many protesters documented instances of police violence during the demonstrat­ions.
ADALBERTO ROQUE AFP via Getty Images The massive protests in Cuba were livestream­ed on social media, and many protesters documented instances of police violence during the demonstrat­ions.
 ?? YAMIL LAGE/AFP via Getty Images ?? Young Cubans connect to the internet from their mobile phones in Havana. Cubans do not hide their frustratio­n six months after the arrival of mobile internet to the island, as the connection­s are expensive, slow and censored by the government.
YAMIL LAGE/AFP via Getty Images Young Cubans connect to the internet from their mobile phones in Havana. Cubans do not hide their frustratio­n six months after the arrival of mobile internet to the island, as the connection­s are expensive, slow and censored by the government.
 ??  ?? A screenshot of the email sent to Miami Herald Executive Editor Monica R. Richardson.
A screenshot of the email sent to Miami Herald Executive Editor Monica R. Richardson.

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