Facebook hacked account takes time to return
Q: I received a text from Facebook saying that someone was trying to get into my account. I could either say it was me accessing the account, or that it wasn’t me and I wanted to sign out. I chose the latter, and now I can’t get back into my account. I tried to change my password, but when Facebook sent me a “recovery code” I never received it. Because my Facebook account now lists an e-mail address that’s not mine, I wonder if that person got my recovery code. I filled out Facebook’s “if you think your account was hacked” form and sent them a copy of my driver’s license. I haven’t received a reply. What else can I do?
A: Facebook has about 2.89 billion users, and it’s been estimated that about 160,000 accounts are hacked every day. All you can do is fill out the “hacked account” form and wait for a response. It’s unclear how long that will take.
I agree that the “recovery code” Facebook sent probably went to someone else. It should have arrived as a phone text. But the same person who changed the account’s e-mail address could have changed the account’s phone number, too. The good news is that you’ll probably regain access to your Facebook account. Your driver’s license will prove that you are who you claim to be.