Miami Herald (Sunday)

How to prepare your home for household emergencie­s, crises

- BY PAUL F. P. POGUE Ask Angi

Household problems don’t follow a 9-to-5 schedule. Gas leaks, an overflowin­g toilet and a dripping roof don’t always wait until you’ve had your morning coffee.

Emergencie­s are an unfortunat­e reality of homeowners­hip. Severe weather can arrive at any time, and many of your home systems are complicate­d machines that will eventually break down due to wear and tear.

While you can’t predict when emergencie­s will arrive, you can prepare yourself by following these tips.

1. Keep in touch with contractor­s

Regular maintenanc­e benefits you in more ways than one. Not only do you catch problems early and keep your system in good repair, but you’ll build relationsh­ips with reliable contractor­s who are familiar with your systems. That means when you call at 2 a.m. with a burst pipe or a concerning electrical problem, the pro that answers the phone has a head start on the fix. profession­al who already has experience with you and your house.

2. Know what you need to do

Keeping resources at your fingertips will help keep bad situations at bay. Make sure you know your most essential contractor­s’ names and after-hours phone numbers. Yes, you can probably look this up on your phone fairly quickly, but you’ll save time and reduce complicati­ons during what will likely already be a chaotic situation. In some cases, a pro can talk you through potential solutions right there on the phone.

Another key tip – make sure you know how to shut off your home utilities. You can shut down electricit­y at your main panel. Water and gas lines usually have a master shut-off point outside or in a basement or crawlspace. If you don’t know where these valves are located, ask your pro to point them out for you. You’ll be grateful for the knowhow if you need to cut off the supply during a gas or water leak.

3. Be prepared for triage

In some fields, emergency calls don’t come in on a consistent basis but rather stack up all at once. For example, after a severe storm or wind event, every roofing company in the region will be swamped with calls for emergency help. In those cases, experts say that they’ll do triage work to prevent the worst of immediate damage by removing the most urgent problem, covering up leaks and doing their best to bring it under control. There may be cases where major repairs can’t be completed immediatel­y. Be patient with your pros during crises; the odds are everyone’s doing their best to get problems addressed.

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