Perfect package: Duo strives to make SupplyCaddy preferred food service sector partner
SupplyCaddy co-founders Zachary Stein and Bradley Saveth consider themselves problem solvers, as much as Miami food-packaging professionals.
Their Wynwood office could easily double as an artist’s studio. As they sift through different samples of products for clients as large as national fried chicken chain Popeyes to smaller local Latin food purveyor Bodega, one thing is paramount: Making sure each client has customized packaging.
To do that, Stein, the CEO, and Saveth, the chief marketing officer, deploy a hands-on approach. In working with Bodega Taqueria y Tequila, the Miami Beach residents were tasked with making 15 different products that previously had been handled by seven different packaging suppliers. That meant using measuring tape to see what size tacos fit best in certain boxes and assessing what materials held the necessary temperatures to keep food fresh for Bodega’s customers.
“We spent the last two months at their Miami Beach location to create boxes for better interaction with consumers,” Stein said. “We were with the chef every week testing dimensions and materials for five locations to create better and custom products.”
Now, having secured a multimillion-dollar capital infusion a couple months ago, the founders are poised to ramp up their 3-year-old company’s growth and they have the cash to do it. Although based in Miami, the company’s manufacturing happens in Turkey and Mexico. Business growth is accelerating with revenue this year expected to triple, as the company experiments with more ecofriendly packaging and disposables mainly for restaurant chains.
SupplyCaddy got its challenging start with the emergence of the pandemic in March 2020 making personal protective equipment for a society shocked by the powerful coronavirus. In the beginning, Stein and Saveth built a sourcing team so they could make masks at a high volume.
The team’s first client was global shipping giant FedEx. Like many companies at the time, FedEx was having difficulty securing enough masks for their employees and ordered 500,000 of them from SupplyCaddy and wanted them in two weeks.
After delivering the first order on time, FedEx asked the Miami startup for 2 million more masks. Over three months, SupplyCaddy made eight million masks for the company that was on the frontlines in the throes of the pandemic delivering goods to businesses and homes around the world.
Two months later, in May, Stein and Saveth were introduced to Popeyes, a quick-service chicken restaurant chain in need of food packaging. Popeyes’ vendor had cut off their allocation of paper bags, thereby creating an opportunity for SupplyCaddy to work with the fried-chicken franchise.
With pandemic-induced supply chain disruptions, Stein and Saveth found a way to circumvent shipping issues and rising freight costs in China by sourcing packaging products from a partner in Turkey.
“With more research, we learned that the ... fastcasual packaging industry is historically programmatic and single-sourced,” Stein said. “It didn’t have time to anticipate what would happen if a pandemic came and clients couldn’t get what they needed.”
SupplyCaddy delivered two million food bags over as many months for 2,900 Popeyes locations nationwide. The experience working with Popeyes served as an inflection point for Stein and Saveth, who decided it was time to end their other professional endeavors and go all-in on SupplyCaddy. The mission: supply as much of the food service industry as they could with bags, containers, cups to serve consumers.
No wonder because they saw the vast potential. According to the U.S. Census Bureau, 225 million consumers in the United States will handle disposable food packaging from a restaurant this year.
CAPITAL INJECTION
Bodega co-founder and CEO Jared Galbut has relished the chance to work with SupplyCaddy. He sees the firm as a vital part of how restaurants will serve customers beyond the pandemic. Since launching in 2014, Bodega has five eateries in Miami and plans to expand to 20 locations in the next two years in cities such as Nashville and Chicago.
“I think it was important that they were in Miami for us, because they gave us on-site, personal experi