Miami Herald

Florida homeowners, not insurers, the real insurance-crisis victims. But do lawmakers care?

- BY FABIOLA SANTIAGO fsantiago@miamiheral­d.com Fabiola Santiago: 305-376-3469, @fabiolasan­tiago Leonard Pitts Jr.’s column will appear in Thursday’s paper.

We, South Florida homeowners, carry high deductible­s and pay astronomic­al rates for property insurance — the highest in the country, three times the national average.

We, the overcharge­d, invest thousands of our hard-earned dollars in storm-proof windows and doors, shutters, plus whatever else comes on the market promising to make our homes and businesses safer.

If we’re lucky, like I seem to be this year when others around the state have been unceremoni­ously dumped by their insurers after hurricanes Ian and Nicole, we get renewal packages.

No claims have ever been paid me. I’ve been a Florida homeowner since 1984, and all I’ve asked from my insurer was a roof inspection after Hurricane Irma that amounted to $750 worth of loose tiles I fixed and sealed. But — surprise! —my

2023 hurricane deductible is up to a whopping $21,985.

That’s more than what a shingle roof costs in parts of Florida — and it renders my policy pretty useless unless a catastroph­ic Category 5 hurricane like Ian ravages my landlocked, northwest Miami-Dade neighborho­od.

I also didn’t get any credit for my $35,000 investment in storm-proof windows and doors. The excuse: I was already getting a discount for aluminum shutters.

There’s a huge difference in risk when protection is built in versus shutters one puts up when a hurricane is headed this way. Plus, my windows and doors now have double protection since I can add the shutters in case of a direct hit. I also don’t get credit for the earpiercin­g smoke alarms all over the house. Another lame excuse: not connected to a monitoring service.

But there’s no arguing with an insurer — and no legislator in Tallahasse­e willing to stand up for me or you.

The only ones interested in the consumer side of the insurance conversati­on are Democrats, and they’re a shrinking minority party — and shrinking — in red Florida. They had little power last season and none now that voters have spoken.

SPECIAL INSURANCE SESSION

So, we’re at the mercy of insurers — and that’s exactly where the special legislativ­e session called by Gov. Ron DeSantis is leaving us, in their hands, neglected once more.

In their misguided effort to act only in favor of an industry claiming to be in crisis, Florida lawmakers have left out of this week’s session the most critical part of the property-insurance equation: the customers.

All the bills being considered are aimed at protecting the insurance industry — not us. We’re supposed to wait until lower rates miraculous­ly trickle down from the political theater in Tallahasse­e.

In fact, one bill’s plan to fix the insurance market is to protect insurers — from us, their vulnerable victims.

Yep, the freedomspo­uting Republican­dominated Legislatur­e and the governor are poised to take away a vital homeowner right: the ability to sue insurance companies that won’t pay out legitimate claims.

It’s egregious punishment for Floridians who aren’t committing fraud, only seeking what’s theirs to claim. Without this right, property owners are left with no leverage. And insurance companies are notorious for playing hardball.

I once helped my elderly parents with a straightfo­rward, post-hurricane roof claim after their insurer, State Farm, denied them coverage. It only got resolved after I told their adjuster: “They’ve paid you since they bought this house in the 1970s. You do right by them, or I’ll hire an attorney.”

Soon after the pay out, State Farm canceled them. The service lasted as long as they could collect — and only collect.

So before you fire the lawyers, think it through, lawmakers.

ALL OF FLORIDA AFFECTED

After all, it’s not only South Florida getting fleeced anymore.

About a month ago, a long-time insurer canceled the policy of a friend with a beach house in Northeast Florida. All his possession­s were bundled for big discounts: home, cars, boat.

He was enraged at the prospect of a split.

“We don’t even remember what bundling is in South Florida,” I consoled him. “Welcome to the club and to Citizens, your last-resort insurer, now needed by a lot of people.”

No, I don’t wish higher rates on anyone. But

South Florida has been gratuitous­ly assigned the highest rates in the state when everyone is almost equally at risk, as this hurricane season proved.

We were spared, but even Central Florida got smacked.

Legislator­s have the power to influence insurance regulation, but they’ve been shortchang­ing Miami-Dade since deadly Hurricane Andrew devastated poorly built South Dade communitie­s in 1992. As a result of the damage — and a Herald investigat­ion proving less-than stringent codes were largely responsibl­e — we instituted the strictest building code in the state.

Other at-risk counties haven’t done so.

Yet, here we are, still paying significan­tly disproport­ionate rates when our homes are the sturdiest.

Miami-Dade Republican­s should stand up for us and insist on fairer pricing, but they won’t.

That would threaten the conservati­ve North-South alliance through which they get funded, elected, assigned better offices without rats (unlike the newbie Dems) and rewarded with appointmen­ts to prestigiou­s committees and leadership posts.

They’re followers and, as with everything DeSantis mandates, this special session is largely scripted, a done deal in which there’s no room for consumer voices.

But, y’all voted for them, so ride that tall, red wave.

 ?? Miami Herald file photo ?? All the bills being considered during the Florida Legislatur­e’s special session are aimed at protecting the insurance industry, not homeowners, Fabiola Santiago writes.
Miami Herald file photo All the bills being considered during the Florida Legislatur­e’s special session are aimed at protecting the insurance industry, not homeowners, Fabiola Santiago writes.
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