Miami Herald

Our healthcare workers still feel pandemic effects

- BY SHIRLEY VYENT

March 2024 marks four years since COVID-19 was declared a global pandemic. Thankfully, we’re long past lockdowns, overrun emergency rooms and makeshift morgues. But for the millions who lost loved ones — in Florida about

93,000 people died related to the virus — and many millions more who suffered serious illness and effects, the trauma remains fresh.

Front-line healthcare workers like me, who served at the pandemic’s ground zero in South Florida hospitals and nursing homes, are still feeling the acute effects, as well.

A critical staffing, retention and care crisis, which was growing for years but made exponentia­lly worse by the pandemic, continues to put caregivers and their patients communitie­s at risk.

In our community, we’ve had it especially hard. Along with the sizable elderly population, the giant healthcare corporatio­ns who own the hospitals and nursing homes chronicall­y under staff, under pay and under protect their workers.

Short staffing means caregivers have less time with each patient and must scramble from room to room. Patients must wait longer for meals, medication­s and other important attention. This might mean an elderly patient isn’t taken to the bathroom in time, or they aren’t turned frequently enough, both which can lead to serious infections and much worse.

In critical care situations, short staffing easily can lead to disastrous mistakes.

It doesn’t have to be this way, especially when the healthcare companies are making billions of dollars in profit each year. Investors and management are richly rewarded through massive stock repurchase­s and executive compensati­on, while patients and their caregivers suffer. Many direct care personnel, as well as important environmen­tal and dietary staff, are paid less than $15 per hour.

All of this has created a revolving door of stress, turnover, lack of experience­d staff and a dangerous downward spiral of care. Facilities must raise staffing to safe levels in all care and service jobs, pay living wages and provide safe workplaces.Caregivers must have freedom to express safety concerns without employer retaliatio­n or intimidati­on, and the right to form a union, essential for workers to have a voice and proper protection­s.

In general, healthcare companies need to create a working environmen­t that attracts qualified candidates and, just as importantl­y, retains the most trained, talented, experience­d caregivers.

We also need lawmakers to hold these industries accountabl­e. Nationally, the Biden administra­tion has proposed a strong set of staffing requiremen­ts for nursing homes and other quality healthcare standards.

In Florida, state legislator­s recently passed the Live Health Act designed to grow Florida’s healthcare workforce.

Unfortunat­ely, at least one other excellent proposal — the Florida Patient Protection Act — was not approved. But we’re committed to try again in next year’s session.

In the meantime, frontline healthcare workers like me will continue working with lawmakers to find real solutions. We will support those who truly serve Florida’s needs, or elect new ones who will. We will continue calling on our employers to address the critical staffing crisis, and we will continue providing the very best care we can to our patients.

So, in March 2025, on the pandemic’s fifth anniversar­y, we hope to be further healed, protected and in a better, forwardloo­king Florida for all.

Shirley Vyent is a certified nursing assistant in a Miami nursing home and a member-leader of 1199SEIU, the largest union of healthcare workers in the state.

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