Vanessa Guz­man

32 As­so­ci­ate vice pres­i­dent Mon­te­fiore Health Sys­tem, New York City

Modern Healthcare - - UP & COMERS - — Va­lerie La­pointe

“It’s only when you fail that you learn what the best ap­proach is the next time you make the at­tempt.”

Fresh out of col­lege in 2007,

Vanessa Guz­man took a run at her Amer­i­can dream and started her own busi­ness, a health­care staffing agency. But tim­ing is ev­ery­thing and un­for­tu­nately for Guz­man, the Great Re­ces­sion hit. Lay­offs were more prom­i­nent than hir­ings and the busi­ness floun­dered. But from a busi­ness fail­ure, she found ca­reer suc­cess and learned a lot in the process. “I tried to do it all on my own and when I failed my con­fi­dence was shaken,” Guz­man said, “But I learned that in or­der to suc­ceed, you re­ally need to build the right team.” Hum­bled but mo­ti­vated, she be­gan anew. In 2010, she was hired as a clin­i­cal sys­tems op­ti­miza­tion man­ager at Mon­te­fiore In­for­ma­tion Tech­nol­ogy, a di­vi­sion of Mon­te­fiore Health Sys­tem in Yonkers, N.Y. Over a hand­ful of years, she tran­si­tioned to qual­ity im­prove­ment and is now as­so­ci­ate vice pres­i­dent of qual­ity im­prove­ment and net­work man­age­ment for the health sys­tem. Dur­ing her ten­ure, she has played a strate­gic role in stream­lin­ing and max­i­miz­ing rev­enue. She cre­ated a pro­gram to con­sol­i­date reg­u­la­tory and qual­ity re­quire­ments, ini­ti­ated a mul­ti­year pa­tient en­gage­ment pro­gram and has helped the health sys­tem thrive in the CMS’ Next Gen­er­a­tion ac­count­able care or­ga­ni­za­tion pro­gram. Un­der her lead­er­ship, Mon­te­fiore is also help­ing hospi­tals across the Hud­son Val­ley lever­age $230 mil­lion in state funds to em­brace value-based pur­chas­ing and qual­ity im­prove­ment ini­tia­tives. Their work fo­cuses on re­duc­ing ad­min­is­tra­tive costs, min­i­miz­ing hospi­tal-ac­quired con­di­tions and en­sur­ing that pa­tients re­ceive timely pri­mary care and fol­low-up vis­its fol­low­ing their hospi­tal stays. She cred­its her early ca­reer fail­ure as a key in­gre­di­ent to her achieve­ments. “It’s only when you fail that you learn what the best ap­proach is the next time you make the at­tempt,” Guz­man said. “Some­times you have to be dis­rupted or else you stop in­no­vat­ing.”

Newspapers in English

Newspapers from USA

© PressReader. All rights reserved.