Trinity’s switch to Epic means relocation or outsourcing for 1,650 employees
About 1,650 Trinity Health employees will see their current positions relocated or outsourced in the coming years as the not-for-profit system transitions to an electronic health record platform solely from Epic Systems Corp. beginning in 2020.
Under the change, 1,200 of Trinity’s revenue cycle employees who focus on back-office functions, such as billing, collection and follow-up, will be asked to relocate to newly consolidated patient billing centers in Kentwood and Farmington Hills, Mich., and Columbus, Ohio. Employees who don’t want to move will be eligible for retraining for other positions within the health system or with its vendors. Livonia, Mich.-based Trinity will create new jobs in performance management and training. It will also offer severance pay and outplacement services to those who decide not to move.
Another 445 Trinity IT positions will be outsourced to the system’s application management services vendor, Leidos. Those employees work in a suite of applications that will be shut down once the new system goes live, said Marcus Shipley, Trinity’s chief information officer. Trinity has not disclosed how much its Epic transition will cost, but Shipley said none of the staffing changes are fiscally related.