Tak­ing pride in be­ing a com­mu­nity leader

Modern Healthcare - - News - —Maria Castel­lucci

Alan Keesee calls the night of the 2017 Las Ve­gas shooting one of the defin­ing mo­ments of his ca­reer.

He was the on-call ad­min­is­tra­tor at Sun­rise Hospi­tal & Med­i­cal Cen­ter in Las Ve­gas when the emer­gency room re­ceived 230 vic­tims from the tragedy at the Route 91 Har­vest Fes­ti­val. Keesee, who was chief op­er­at­ing of­fi­cer of Sun­rise from mid-2015 to early 2018, over­saw the team of clin­i­cians triag­ing and treating the pa­tients late into the night.

“That is a huge mark of some­thing I’ve done, lead­ing through that. I will carry it with me for the rest of my ca­reer,” he said.

The ex­pe­ri­ence ex­em­pli­fied why Keesee wanted to be a hospi­tal ad­min­is­tra­tor in the first place.

“We are here for our com­mu­nity no mat­ter what. Ev­ery sin­gle per­son in our com­mu­nity re­lies on us, and I take that responsibility with a lot of weight,” he said.

For his achieve­ments and ded­i­ca­tion over his 10-year ca­reer, Keesee is the 2019 re­cip­i­ent of the Amer­i­can Col­lege of Health­care Ex­ec­u­tives’ Robert S. Hud­gens Me­mo­rial Award for Young Health­care Ex­ec­u­tive of the Year.

Keesee, 35, has since left Sun­rise and is cur­rently the CEO of Cap­i­tal Re­gional Med­i­cal Cen­ter, a 266-bed com­mu­nity hospi­tal in Tal­la­has­see, Fla. Both fa­cil­i­ties are part of HCA Health­care. Keesee got his start in health­care lead­er­ship through HCA’s Ex­ec­u­tive Res­i­dency Pro­gram in 2010.

Since tak­ing over as CEO of Cap­i­tal Re­gional last March, Keesee has fo­cused on recruiting new physi­cians and im­prov­ing em­ployee re­ten­tion.

In less than a year, 20 new physi­cians have joined the hospi­tal. The goal is to pro­vide more ser­vices lo­cally, so pa­tients will choose Cap­i­tal in­stead of trav­el­ing, Keesee said.

Ad­di­tion­ally, his fo­cus on en­gag­ing em­ploy­ees low­ered the nurse turnover rate from 30% to 11%. Keesee said he con­ducts about 14 town hall meet­ings ev­ery quar­ter, par­tic­i­pates in daily round­ing and elic­its ques­tions from staff through an on­line por­tal. Cap­i­tal has 1,200 em­ploy­ees and 400 providers.

If em­ploy­ees “don’t have what they need to be suc­cess­ful, it doesn’t mat­ter what strat­egy we have. They are our mis­sion in a lot of ways, to care for them so they can care for our pa­tients,” he said.

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