CIOs focus on proving IT’s usefulness to drive adoption

After spending billions of dollars on new technology solutions, healthcare leaders must figure out ways to ensure a solid return on investment. That’s not always easy, especially when some clinicians continue to resist using digital tools to their fullest potential, or when the technology itself creates barriers. Pamela Arora and Ken Lee offer real-world examples to show how technology can improve care and lower costs. Managing Editor Matthew Weinstock recently spoke with Arora, from Dallas-based Children’s Health, and Centura Health’s Lee about their strategies as health IT leaders. The following are edited transcripts.