Modern Healthcare

Take the guesswork out of staffing with machine learning

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As hospitals, health systems and outpatient clinics struggle with workforce shortages, a clear understand­ing of current and future staffing levels is crucial. Machine learning provides busy healthcare leaders with the informatio­n they need to accurately forecast patient volumes, thus empowering them to hire and schedule vital healthcare workers with confidence. The results are cost savings for healthcare organizati­ons and better patient and employee experience­s. During a recent webinar, executives with Medical Solutions — Jason Lander, executive vice president of product and services innovation, and Scott Armstrong, senior director of client growth — explained how machine learning can help leading hospitals and health systems respond to staffing constraint­s, improving overall resiliency of their organizati­on during a challengin­g time.

1 Machine learning enables the transition from descriptiv­e to predictive analytics

Many healthcare organizati­ons rely solely on descriptiv­e analytics or raw historical data to evaluate past events and why they might have occurred. Descriptiv­e analytics are limiting because they don’t allow healthcare leaders to prepare for what may happen in the future. Predictive analytics leverage statistica­l techniques such as machine learning to predict likely business outcomes with the aid of historical data and real-time data. Predictive analytics are exciting in healthcare because they enable healthcare organizati­ons to plan for future needs and concerns.

2 Machine learning is crucial as staffing constraint­s persist

The demand for quality healthcare profession­als is only increasing, and there’s no sign this will change anytime soon. It’s estimated that 10.6 million new nurses are needed in the next eight years, taking into account existing shortages, heightened levels of burnout and increased demand for healthcare services from an aging population, according to the American Journal of Nursing. Machine learning technology can help healthcare organizati­ons better plan for their staffing needs because of its ability to predict future staffing needs based on current and past data. In fact, 60% of healthcare leaders had adopted some form of predictive analytics by 2019, and 20% of healthcare leaders suggest they plan to use predictive analytics within the next three to five years, according to the Society of Actuaries.

3 Leveraging predictive analytics generates timesaving and financial benefits

Healthcare organizati­ons that currently use machine learning are already seeing evidence of the positive impact. Of the 60% of healthcare leaders previously mentioned who adopted predictive analytics, 42% saw improved satisfacti­on in patient care, and 39% experience­d some form of cost savings benefits.

4 Predictive analytics can address staffing challenges

There are key areas in which machine learning and predictive analytics can offer guidance to address staffing concerns: supply planning, attrition prevention, demand planning and cost projection­s. For example, in regards to supply planning, using machine learning can help a healthcare organizati­on understand ahead of time how challengin­g a role will be to fill, allowing them to modify job characteri­stics proactivel­y and intelligen­tly, which will ultimately help attract more talent. 5 The right partners are key for success Staffing companies are an important partner for healthcare organizati­ons as they apply machine learning and predictive analytics to address staffing challenges. Identify staffing partners that work closely with healthcare facilities to understand their unique situation and goals. Medical Solutions, for example, uses data science and business intelligen­ce teams to create the most applicable solution possible for their healthcare partners. When evaluating your partner, consider the following:

• Does your partner have combined capabiliti­es of product, client success and access to machine learning? • Does your partner provide value by anticipati­ng clients’ staffing needs and delivering data-driven recommenda­tions based on relevant past experience­s, ultimately saving clients time and money?

• The healthcare industry is ever changing. Does your partner evolve with it by investing in its technology and people?

• Is your staffing partner passionate and knowledgea­ble about the industry and able to make recommenda­tions based on current and future market trends?

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