Twitter’s new CEO brings engineering to top post

On Day 1 of Parag Agrawal’s new job as CEO of Twitter, congressional Republicans took a tweet he had posted in 2010 out of context to imply that he’s biased against White people. On Day 2, Twitter unveiled a confusingly worded new policy banning the sharing of “private media,” which drew immediate fire from both left and right.

And that was all before Agrawal was formally introduced as the company’s new CEO at an all-hands meeting Tuesday, following outgoing CEO Jack Dorsey’s surprise resignation tweet on a Monday that was supposed to be a “day of rest” for Twitter’s employees.

Agrawal, who at 37 becomes the youngest CEO of a Fortune 500 company, was chosen unanimously to succeed Dorsey by Twitter’s board of directors, according to an official statement Monday. At Tuesday’s all-hands meeting, according to employees who attended, Dorsey emphasized Agrawal’s engineering background and the fact that he rose through the ranks over a decade at Twitter in touting him as the ideal choice to lead the influential social media firm.

Yet several current and former employees, who spoke on the condition of anonymity to discuss sensitive matters, said Agrawal was an unexpected choice internally - though not necessarily an unwelcome one - for one of the most fraught leadership roles in Silicon Valley. Having joined Twitter before completing his PH.D. program at Stanford University in 2011, he spent much of his tenure there with zero direct reports, two of those employees said.

As chief technology officer, he also had limited experience handling the thorny questions of content policy — what people are allowed to post on social media — that make Twitter an influential force in global discourse and a target of criticism and regulation by governments and political actors around the world.

“Agrawal has to sort out how Twitter should respond to a fusillade of bills in Congress seeking to rein in social media companies and a new [Federal Trade Commission] chairwoman who has painted a target on the prominent platforms,” as well as attacks from former president Donald Trump and the right, said Paul Barrett, deputy director of the New York University Stern Center for Business and Human Rights, in an email. If Trump runs again, “pressure to reinstate him will be enormous. Impressive engineering chops won’t resolve that problem.”