2019 Best Mort­gage Com­pa­nies to Work For

The in­dus­try’s lead­ing em­ploy­ers fos­ter a cul­ture of trans­parency and ac­count­abil­ity and mo­ti­vate their work­ers with a com­mit­ment to per­sonal growth and in­no­va­tion and tacos. Lots of tacos.

National Mortgage News - - Compliance & Regulation -

Na­tional Mort­gage News is pleased to pre­sent the in­au­gu­ral Best Mort­gage Com­pa­nies to Work For, a sur­vey and awards pro­gram ded­i­cated to iden­ti­fy­ing and rec­og­niz­ing the in­dus­try’s best em­ploy­ers and pro­vid­ing these or­ga­ni­za­tions with valu­able em­ployee feed­back about their strengths and weak­nesses.

The pro­gram is a col­lab­o­ra­tion be­tween Na­tional Mort­gage News and the Best Com­pa­nies Group, which con­ducts ex­ten­sive em­ployee sur­veys and re­views em­ployer re­ports on ben­e­fits and poli­cies.

The em­ployee sur­vey cov­ers eight top­ics: Lead­er­ship and Plan­ning; Cor­po­rate Cul­ture and Com­mu­ni­ca­tions; Role Sat­is­fac­tion; Work En­vi­ron­ment; Re­la­tion­ship with Su­per­vi­sor; Train­ing, De­vel­op­ment and Re­sources; Pay and Ben­e­fits; and Over­all En­gage­ment.

The sur­vey re­sults re­veal a strong cor­re­la­tion be­tween em­ployee sat­is­fac­tion and or­ga­ni­za­tions that pri­or­i­tize trans­parency, ac­count­abil­ity and per­sonal growth. On the lighter side, food — tacos, in par­tic­u­lar — also plays an in­te­gral role in de­vel­op­ing a sense of com­mu­nity and com­radery at lead­ing mort­gage com­pa­nies.

Fol­low­ing a thor­ough as­sess­ment of the or­ga­ni­za­tions, the sur­vey data is an­a­lyzed and the com­pa­nies re­ceive an over­all score that de­ter­mines their rank­ings.

The over­all score is com­prised of em­ployee sur­vey (worth 75%) and the em­ployer ques­tion­naire (worth 25%). There is a min­i­mum re­sponse rate re­quired on the em­ployee sur­vey to qual­ify for con­sid­er­a­tion: 40% for or­ga­ni­za­tions with 25 or more em­ploy­ees; 80% for less than 25 em­ploy­ees.

Com­pa­nies must opt-in to the rank­ings and par­tic­i­pa­tion is open to stand­alone mort­gage lender, mort­gage bro­ker, or mort­gage ser­vicer, or mort­gage unit of a di­ver­si­fied fi­nan­cial ser­vices firm with at least 15 per­ma­nent em­ploy­ees work­ing in the United States. Not all com­pa­nies that par­tic­i­pate in the sur­vey make the list.

The sur­vey also in­cludes open-ended ques­tions and de­mo­graphic ques­tions. What fol­lows are pro­files of four of the 37 mort­gage com­pa­nies fea­tured in this year’s rank­ings — No. 1 High­lands Res­i­den­tial Mort­gage, No. 6 Bet­ter Mort­gage, No. 11 Ra­dius Fi­nan­cial Group, and No. 31 New Amer­i­can Fund­ing.

Visit the Na­tional Mort­gage News web­site through­out the month of Jan­uary for even more cov­er­age of the 2019 Best Mort­gage Com­pa­nies to Work For, in­clud­ing sur­vey data about hir­ing, ben­e­fits and cor­po­rate cul­ture, as well as in­sights and anec­dotes from other com­pa­nies on the list.

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