Ceiling ma through the roof
A desperate mom took matters into her own hands and showed up at NYCHA offices Monday when the agency failed to make good on Mayor de Blasio’s promise to get her a new home following a ceiling collapse.
But Tricia Jeter said her efforts were thwarted when NYCHA officials in Lower Manhattan and its Customer Contact Center in Brooklyn refused to help out because she didn’t make an appointment first.
“I’m stuck between a rock and a hard place,” Jeter said. “Its frustrating.”
Later in the day, Jeter finally got to look at one place by contacting a NYCHA official whose name and number she received from the housing manager at her former complex, Weeksville Gardens. But that apartment was on the top floor of a 20-story skyscraper, which Jeter said was no good for her autistic, 22-year-old son, Devante.
“I‘m not trying to be picky. But at the end of the day, I need some kind of dignity,” she said.
Jeter, her hubby and four kids were forced to flee their apartment when a bedroom ceiling caved in around 2 a.m. on Jan. 14, injuring her eldest son and his girlfriend.
The family said NYCHA ignored their complaints about overhead water leaks since January 2017, and the agency last week admitted it had finally replaced a broken steam pipe above the apartment.
NYCHA said it had arranged for Jeter to view two more units Tuesday, and was working “to ensure as smooth and quick a transition as possible.”