New York Post

A BARNES RAISING

That’s lit: COV-era profit spike

- By LISA FICKENSCHE­R lfickensch­er@nypost.com

Thanks to the pandemic, a surprising number of consumers are again devouring books — in print — and Barnes & Noble is cashing in.

The 125-year-old chain, taken private two years ago for $683 million by billionair­e Paul Singer’s hedge fund Elliott Management, has reported, double-digit sales growth in books so far this year compared with 2019, before the coronaviru­s outbreak.

Even more surprising to skeptics who had watched the chain wither in the face of Amazon’s rise, the retailer says teenagers and tweens are helping to fuel the surge. Sales of manga, or graphic novels, at Barnes & Noble are up by as much as 500 percent at some stores where young adults are crowding in the aisles on Friday and Saturday nights.

Industrywi­de, US sales of books are up 12 percent so far this year through August compared with the same period a year ago — and up 20 percent from 2019 over the same time period, according NPD Group, a market research company.

“Double-digit growth in books has not happened since Amazon came along,” Barnes & Noble Chief Executive James Daunt told The Post in an interview.

Those kinds of numbers are encouragin­g for Elliott, a fund known for taking big positions in public companies and agitating for change. In this case, it bought B&N whole as a fixer-upper.

A source familiar with the matter says Elliott is about halfway through its plan, which would eventually spin the bookseller back onto the public markets or sell it to another private buyer.

Daunt, who ran Elliott’s UK-based Waterstone­s book chain before he was tapped to run B&N, says he’s already seeing the fruits of his changes, including an interior overhaul of the chain’s 600-plus stores and a new management philosophy that empowers local bosses to make more decisions about which books they stock.

Barnes & Noble is also moving away from its signature green color scheme, which in older stores dominates the carpeting, wallpaper and even signage on the shelves. Revamped stores are brighter, with abundant overhead lighting and more open floor space.

Barnes & Noble’s total sales are up around 6 percent from 2019, Daunt said, and that’s with fewer stores — 605 compared with 628 in 2019. He declined to give an exact dollar amount for revenue or profit.

Elliott portfolio manager Paul Best, who is the firm’s European head of private equity, said Barnes & Noble is now “more profitable” than it was.

“It was going through a prolonged period of decline in both revenues and profits — for a decade at least,” he told The Post. “Two years in, the team has halted the decline and now has a base from which to grow revenues and profit.”

Daunt plans to open as many as 12 new stores in February and March alone — after having opened eight and also closing some stores in 2020 and 2021. Some of the new stores will also be about the quarter of the size of the typical 25,000-squarefoot location, Daunt said, adding the chain can now drive the same volume out of a 8,000-square-foot store as a 25,000-square-foot store.

“We are ready to open a lot of new stores,” he said.

A source familiar with the matter says Elliott has been enthusiast­ic about funding the bookseller’s growth. It had gone through a “long period” of decline, the source said, but in the last two years under Elliott, the declines have been halted.

Most of the growth is coming from increasing foot traffic in the stores — not online sales, according to Daunt.

“I’m sure Amazon is doing very well, and the independen­t bookseller­s, also,” he said. “The pie is very much larger.”

Publishers are noticing B&N’s turnaround

“We are seeing the positive effects of better store layouts, recommenda­tions, refreshed selections . . . livelier merchandis­ing and display, and operationa­l improvemen­ts, all of which are leading to increasing sales,” Hachette Book Group CEO Michael Pietsch said in an e-mail.

Whether book sales remain strong after the pandemic is over is the big question.

“Everyone is wondering whether this is a permanent shift or how long it will stick, but right now, almost every category is up,” bookpublis­hing consultant Jane Friedman told The Post.

At B&N, large rectangula­r tables that held stacks of books — sometimes on deep discount — have been swapped out for small round ones that Daunt says are more conducive to browsing — and buying. (And the discount books were moved to the back of the store, freeing up valuable real estate up front.)

Once cluttered with non-book related tchotchkes — from batteries to Vera Bradley handbags and warm bottles of Fiji water — the stores are now configured by managers who are expected to reflect the tastes of their local communitie­s.

At the White Plains store in Westcheste­r, that meant moving Spanish-language books to the front of the shop from a corner in the back to appeal to the community’s large bilingual community, manager Sean Carroll told The Post.

At the Cortlandt Manor store, managers decided to move entertainm­ent biographie­s — which were outselling other biographie­s.

“If you’re excited about the new Julie Andrews book, you are not looking for something on presidents, so we pulled all our entertainm­ent books from the other biographie­s and put them in the movie section,” store manager Allison Demato said.

Those types of changes would have been forbidden under the old B&N way, where edicts as granular as what books could be displayed and where they were to be displayed were passed down from headquarte­rs. But it’s the type of ownership that Daunt says he encourages.

To be sure, Barnes & Noble has plenty of hurdles ahead, not least of which is the cratering of its cafe business and newsstand sales.

Magazine sales are off “slightly” from 2019, Daunt said, while the cafes have struggled to retain both staff and customers as the Delta variant makes sitting for hours in a restaurant less appealing. Music also is a declining segment, according to a person familiar with the matter.

“There is work still to do and there are parts of the stores that are not where they need to be,” the person said.

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Noble are up 6 percent from 2019 under CEO James Daunt (inset, near right) and hedgefunde­r Paul Singer, with the book biz easing up on display mandates and its green color scheme.
Sales at Barnes & Noble are up 6 percent from 2019 under CEO James Daunt (inset, near right) and hedgefunde­r Paul Singer, with the book biz easing up on display mandates and its green color scheme.

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