New York Post
Terrified flier gets nice hand
He was her guardian angel. A Delta crew member on a flight from Charlotte to the Big Apple is melting hearts for helping a tearful woman who was nervous about flying — as he sat in the aisle, held her hand and calmly allayed her fears.
“Check out this gem of a flight attendant that was on our flight from CLT to JFK,” passenger Molly Lee, of Raleigh, NC, wrote on Facebook.
“This woman was so nervous about flying, so he explained every sound and bump and even sat here holding her hand when it still got to be too much for her,” she explained.
“Floyd Dean-Shannon deserves a raise!” she added about the empathetic attendant.
A photo that Lee shared has gone viral, showing Dean-Shannon sitting on the floor by the woman, grasping her hand as he looks at her reassuringly.