Best Big Bank

overall winner

The largest banks in the country (those with a national presence and $100 billion or more in assets) rarely deliver top interest rates, but do offer convenience, low fees and innovative tech tools to improve their customers’ experience. The best-in-class bank, however, also must offer good customer service, easy access to a local branch, a superior mobile app and a variety of loans and other financial products. The winner here delivers on all counts.