BEST BIG BANK

Overall Winner

▸Banks with a national footprint and $10 billion or more in assets aren’t the most generous when it comes to the interest rates they offer. Nor are they the best when it comes to low fees, But they do provide utmost convenience, easy branch access and innovative tech tools to offset those shortcomings. To be No. 1, though, a larger bank also needed to deliver good customer service, a superior mobile app and a full suite of loans and other financial products.