Northwest Arkansas Democrat-Gazette

Amazon price increase inflates entire retail market

- JAY GREENE

SEATTLE — As the holiday shopping season kicks off this weekend, consumers will find prices higher than they’ve been in months.

That’s particular­ly true at Amazon, which has raised prices faster than rivals, according to Profitero, an e-commerce data analytics company that tracks more that 20,000 popular items across several large online retailers. Amazon’s prices on those items grew 7.5% in October compared with the same month a year ago.

Walmart’s prices in comparison grew 3.1% and Target’s grew 3.6% for the same items over that period.

Amazon — the dominant online retailer with a more than 41% share of e-commerce, according to eMarketer — also plays a huge role in influencin­g prices across the web. The phenomenon, which economists have dubbed the “Amazon Effect,” happens because rivals tend to follow Amazon’s lead to match each other on online pricing.

Retailers with stores are matching their own online pricing to prices on the shelves, too, Harvard Business School economist Albert Cavallo said, homogenizi­ng prices — low or high — across the board.

“Online competitio­n is a force for price uniformity, and therefore also inflation equalizati­on,” Cavallo said. And as retailers get better at bringing online pricing, with its frequent swings, to their physical stores, the Amazon Effect becomes an even greater force.

That matters because consumer prices grew 6.2% in October compared with a year ago, according to the Bureau of Labor Statistics. The spike, the largest annual inflation increase in 30 years, is driven by soaring energy prices and ongoing supply-chain backlogs.

Retailers — including Amazon — are struggling with the global supply-chain crunch and a domestic labor shortage that have pushed up costs. Amazon said last month it plans to spend an extra $4 billion during the fourth quarter to lure seasonal workers with richer paychecks and benefits and to ensure that packages arrive at its warehouses. The company is hiring 150,000 seasonal workers. In the third quarter, the company spent $18.5 billion on fulfillmen­t costs.

“We’re doing everything we can,” finance chief Brian Olsavsky said on a call last month with analysts. “The issue is, it’s costly.”

(Amazon founder Jeff Bezos owns The Washington Post.)

Amazon spokesman Patrick Graham acknowledg­ed the pressure that increased manufactur­ing and supply-chain costs puts on pricing.

“Customers come to Amazon to find low prices, and we strive to deliver by matching the lowest price from across relevant competitor­s every day,” Graham said. “In spite of increased manufactur­ing and supply-chain costs, Amazon continues to offer customers the best possible value and selection, not only during the holiday season but throughout the year.”

Amazon has long used algorithms that scrape other retail websites to ensure its merchandis­e prices match or beat the competitio­n. The company doesn’t always try to beat rivals, particular­ly on items such as large packages of toilet paper that can be more costly to ship. An 18-roll package of Charmin Ultra Strong, for example, was recently available on Amazon for $31.03, while Target offered the product for $18.79.

The majority of products offered through Amazon’s marketplac­e come from third-party sellers, and Amazon pressures them to keep prices competitiv­e. Washington, D.C. Attorney

General Karl A. Racine filed an antitrust suit in May alleging that Amazon prevents sellers from offering their products at lower prices or on better terms on any other online platforms, including their own websites, and that prohibitio­n results in “artificial­ly high” prices across e-commerce sales. Amazon has said that sellers are responsibl­e for the prices they offer on its marketplac­e.

One way Amazon keeps prices from third-party sellers low is through the “buy box” - the crucial piece of digital real estate on product pages that customers use to add items to their shopping carts. The buy box is often a boon for sellers, since studies have shown that shoppers regularly purchase items Amazon’s algorithms elevate there.

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