Orlando Sentinel

Universiti­es train crisis management leaders

In state vulnerable to disasters, students prepare for worst

- By Joe Mario Pedersen

The Sunshine State faces its fair share of dangers. Some occur naturally like hurricanes while others are man-made moments of fear from the end of a barrel.

With disasters showing no sign of decrease, Florida universiti­es are preparing their students with crisis management programs shaping leaders for incoming incidents.

“We are seeing more disasters and the intensity of disasters has risen,” said Claire Knox, the emergency management and homeland security pro

gram director at the University of Central Florida. “Not to be a ‘Debbie downer,’ but Florida has sea water levels on the rise; we have wildfires, sinkholes and hurricanes. We have internatio­nal airports that have the potential to open pandemics.” Florida has a lot going on.

UCF first offered a minor degree in 2003 in emergency management and homeland security, but as the frequency of disasters has increased, so too has the interest in disaster and crisis management.

Last fall UCF opened bachelor’s and master’s degrees in emergency and crisis management. The program has been nationally recognized as the 7th best graduate studies emergency management degree in the country as a result of its faculty publishing the most on the subject in the nation, Knox said.

Those publicatio­ns are also the secondmost cited in the United States, according to Knox.

“We have some of the most profession­al and experience­d people in the field,” Knox said. “They’ve been involved in all kinds of organizati­ons and natural disasters. People come from all over the world to shadow them.”

Florida Atlantic University has also seen a rise in its public administra­tion degree, which offers an interdisci­plinary program in disaster and emergency management, said Alka Sapat, a professor in the program.

The program started in 2011 with 20 students and has since grown into a body of 320 students, Sapat said.

“We see hurricanes, we have shootings and a lot of people are wanting to be in this field, but also people already in the field are coming to us wanting to further their knowledge,” Sapat said.

St. Lucie County Sheriff Ken Mascara is one such member in the emergency field who came to the program to get his degree and go through the emergency management program.

“A lot of people already in the industry join wanting to protect their communitie­s better,” Sapat said. “We see all kinds of crises here in Florida. … We have to keep up with new hazards and making sure that our students are aware of the administra­tion skills they need.”

Among those seeking to know more about emergency management is Maureen McCann, certified meteorolog­ist of Spectrum News 13.

“For me, it’s more about applying meteorolog­y toward a societal impact; how the weather impacts people and how it impacts decision makers,” said McCann who is currently studying in UCF’s master’s emergency and crisis program after she reports the morning weather. “What’s so great about the curriculum is that a lot of the cases we study are past hurricanes, which gives you a different perspectiv­e on storms like Matthew and Irma.”

Just some of the administra­tive, decisive factors students learn about include budgeting, financials, environmen­tal policies and the necessity of clear communicat­ion.

“The most valuable thing I’ve learned is providing more context to what I’m saying, making it easier for people to understand how serious something might be without being an alarmist,” McCann said.

As an example McCann pointed toward the use of the term “thundersto­rm watch,” which without context might not sound as dangerous or impending as the phrase “thundersto­rm warning.”

“If I was talking about a thundersto­rm watch, that means conditions are favorable in the next eight hours for lightning to strike an area,” McCann said. “It’s important to get the right informatio­n out there in an emergency, and it’s important to understand how key decisions are being made when a storm is approachin­g.”

Clear communicat­ion remains one of the biggest lessons to learn in the UCF emergency management program, as Knox said the greatest failures in times of disaster have come from unclear or incomplete communicat­ion.

The wide variety of disasters in Florida’s past have made handling them the focal point of study.

After Category 5 Hurricane Andrew struck South Florida in 1992, emergency management took on a new role of importance, Knox said.

“You look at the response to Hurricane Andrew and the Lewis report, that’ s when Florida became the leader in emergency management,” Knox said. “It changed how we look at everything in the structure of emergency management. It changed how we build houses.”

It also put Florida on the path of creating enough evacuation shelter spaces through new constructi­on or retrofitti­ng existing building, according to Floridadis­asters.org.

Some disasters don’t hit Florida but still have a great impact on the state.

Hurricane Maria devastated the United States territory of Puerto Rico in 2017, and left thousands without power or a home at all.

As a result, between 30,000 to 50,000 Puerto Ricans relocated to Florida with the majority of them arriving to Orange County, followed by Miami-Dade and Osceola.

“That’s a tremendous increase in population which leaves the schools stressed, health care stressed, first responder operations stressed. These are issues people don’t think of until they’re happening.”

In terms of course work, UCF’s program covers a lot on the topic of preparatio­n, which is the best line of defense and why McCann is in the program in the first place.

“If you’re ahead of the game, sure you might need to take evacuation into considerat­ion, but if you’ve made your plans in advance, when that storm approaches, there’s no need to panic,” McCann said.

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