Tupperware investigates ‘potential security incident’

Tupperware Brands is investigating a “potential security incident” on the website customers in the United States and Canada use to buy its kitchen products.

“We anticipate providing all necessary notifications as we get further clarity about the specific timeframes and orders that may have been involved,” a Wednesday night statement from the Osceola County-based company said. “We want to assure our customers that protecting their information is our top priority, and we will continue to work vigilantly to pursue this matter quickly to resolution.”

The investigation is continuing into what the business described as “unauthorized code” on the website.

“As a result, we promptly launched an investigation, took steps to remove the unauthorized code, and a leading data security forensics firm was engaged to assist in the investigation,” its statement said. “We also contacted law enforcement.”

The global marketer of kitchen, beauty and personal care products relaunched its website last year in the United States and Canada.

The investigation will be just one of the challenges new CEO Miguel Fernandez, the former global president of Avon Products, will face when he takes over next month from interim CEO Christopher O’Leary.

Tupperware has not seen sales increase in a quarter over the previous year since 2017, and analyst Doug Lane said last year Tupperware had not make investments to keep up with modern technology.

The business also recently concluded an investigation into financial reporting issues with its Fuller Mexico beauty business after it didn’t hold a scheduled earnings call in February. Those issues led to legal action.

The Fuller Mexico investigation concluded the issues were “isolated to local business and did not materially impact the company’s financial results or overall internal controls assessment,” a news release said.

Tupperware employs about 250 people in Central Florida, the company said in a February statement.