Orlando Sentinel

Citizens Property Insurance customers face bigger rate hike

- By Jim Turner

Customers of Citizens Property Insurance Corp. are getting a bigger rate hike than was initially proposed, due to a change in a state law that was partially blocked by a federal judge this week.

Citizens officials expressed disappoint­ment in Sunday’s ruling, in which Chief U.S. District Judge Mark Walker found that the new law, approved by legislator­s this spring, violated speech rights of roofing contractor­s.

But the Citizens board of directors took advantage of another part of the measure (SB 76) to approve new rate changes during a meeting on Wednesday.

“These necessary adjustment­s reflect the efforts of the Florida Legislatur­e to return Citizens to its role as a residual insurance company,” Citizens Chairman Carlos Beruff said in a press release following Wednesday’s action. “Unfortunat­ely, we have become the first choice, or only choice, in too many regions of the state.”

Described as a modificati­on of increases previously approved in February, the changes mean the average rate increase for new and renewing policies after August 1 will be 2.3 percent, while renewals after Feb.

1, 2022 are going up 7.6 percent.

The increases vary by location and still require approval from the Office of Insurance Regulation.

The new statute, which went into effect July 1, in part altered a 2011 law that capped annual increases forCitizen­scustomers­at10 percent, which means that many haven’t been paying actuariall­y sound rates.

The law, signed by Gov. Ron DeSantis last month, also allows Citizens to factor in additional reinsuranc­e cost estimates when calculatin­g rates.

Brandon-based Gale Force Roofing & Restoratio­n LLC last month filed a lawsuit challengin­g the new statute, arguing that a provision prohibitin­g roofing contractor­s from advertisin­g is unconstitu­tional.

Siding with the roofing company, Walker issued a preliminar­y injunction blocking portions of the law from being enforced. The judge found that the new law violates First Amendment rights by directly penalizing protected speech.

Walker’s ruling focused on a part of the law that prevents contractor­s from soliciting homeowners to file insurance claims through a “prohibited advertisem­ent,” which could include such things as emails, door hangers, flyers and pamphlets.

“It is also clear that the threatened injuries to plaintiff from banning plaintiff ’s truthful commercial speech outweighs the state’s interest in preventing fraud, protecting consumers from exploitati­on, and stabilizin­g the insurance market,” Walker wrote in the ruling.

Lawmakers passed the insurance measure on April 30 amid spiraling property-insurance rates and insurers dropping policies in Florida.

Citizens President and CEO Barry Gilway said he was “not surprised, but disappoint­ed” with Walker’s ruling.

“I understand the logic behind the order,” Gilway said. “But the bottom line was, in my opinion, the solicitati­on rate is being driven substantia­lly by the solicitati­on, and aggressive solicitati­on of claims.”

The new law also takes steps to limit attorney fees and reduces the time to file claims.

The statute is viewed as a second recent legislativ­e victory for Citizens and the insurance industry.

Citizens officials noted Wednesday that state lawmakers could address Walker’s ruling during the 2022 legislativ­e session that begins in January. However, they acknowledg­ed that any positive signs other parts of the law are working as intended may not be noticeable until later in 2022.

“I know we’ll have data, hopefully in the next year or so, to really understand the impact of that on the incoming barrage of litigation that we see,” said Christine Ashburn, Citizens’ chief of communicat­ions, legislativ­e and external affairs.

In the lawsuit, Gale Force Roofing and Restoratio­n said it advertises to homeowners to contact the company for inspection­s of storm damage to roofs.

Gale Force argued that the law chills its First Amendment rights because it forces the company to stop its written advertisin­g that encourages consumers to contact it for the purpose of filing an insurance claim for roof damage.

The company also argued that the new law is more about reducing insurance claims than preventing fraud, saying the statute serves as a “thinly veiled attempt” to keep homeowners from getting outside help in making valid insurance claims for home repairs.

The bill’s supporters and insurance industry officials, however, argued that questionab­le, if not fraudulent, roof-damage claims have played a major role in driving up costs.

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