A rocky return to office life
Poll: Employees say things are better in general at job sites, but levels of stress are also higher
NEW YORK — As more companies mandate a return to the office, workers must readjust to pre-pandemic rituals like long commutes, juggling child care and physically interacting with colleagues.
But such routines have become more difficult two years later. Spending more time with your colleagues could increase exposure to the coronavirus, for example, while inflation has increased costs for lunch and commuting.
Among workers who were remote and have gone back at least one day a week in-person, more say things in general have gotten better than worse and that they’ve been more productive rather than less, an April poll from Associated Press-NORC Center for Public Affairs Research shows. But the level of stress for these workers is elevated.
Overall, among employed adults, the April AP-NORC poll shows 16% say they work remotely, 13% work both remotely and in person and 72% say they work only in person.
Thirty-nine percent of employees who had worked at home but have returned to the office say the way things are going generally has become better since returning in person to the workplace, while 23% say things have become worse; 38% say things have stayed the same. Forty-five percent say the amount of work getting done has improved, while 18% say it’s worsened.
But 41% of returned workers say the amount of stress they experience has worsened; 22% say it has become better and 37% say it hasn’t changed.
Even workers who have been in person throughout the pandemic are more negative than positive about the way the pandemic has impacted their work lives. Thirty-five percent say the way things are going in general has gotten worse, while 20% say it’s gotten better. Fifty percent say their stress has worsened, while just 11% say it’s gotten better; 39% say there’s no difference.
At least half of in-person workers say balancing responsibilities, potential COVID-19 exposure at work, their commute and social interaction are sources of stress. But fewer than a third call these “major” sources of stress.
People with children were more likely to report their return was having an adverse effect, some of it stemming from concerns about keeping their families safe from COVID-19 and maintaining a better worklife balance. Most said it could help alleviate stress if their employer provided more flexible work options and workplace safety precautions from the virus.
But for some workers, a physical return — in any form — will be hard to navigate.
“A lot of people have gotten accustomed to working from home. It’s been two years,” said Jessica Edwards, national director of strategic alliances and development at the National Alliance on Mental Illness, a U.S.based advocacy group. “For companies, it’s all about prioritizing mental health and being communicative about it.”
Estimates show that untreated mental illness may cost companies up to $300 billion annually, largely due to impacts on productivity, absenteeism, and increases in medical and disability expenses, according to the National Alliance on Mental Illness.
Francine Yoon, a food scientist at Ajinomoto Health and Nutrition North America, in Itasca, Illinois, has been working mostly in person since the pandemic, including at her current job that she started last fall.
Yoon, 24, said her company has helped to ease anxiety by doing things like creating huddle rooms to create more distance for those experiencing any form of anxiety about being near colleagues.
But moving in last year with her parents, both in their early 60s, has led to some heightened level of anxiety because she’s worried about passing on the virus to them.
“When cases are low, I feel comfortable and confident that I am OK and that I will be OK,” she said. ‘When surges occur, I can’t help but become cautious.”