Town council to consider trash hauling deal; housing committee process
When the Paradise Town Council meets Tuesday night it will be asked to alter its franchise agreement with Northern Recycling Waste Services, as it relates to customer satisfaction surveys.
When the town and the company entered into the franchise agreement in 2007, there was a clause in the contract that allowed the franchise to be eligible for an extension if 85% of the town’s customers favorably rated the company in a customer survey.
Those surveys were to be done in the fourth and seventh year of the agreement.
The company is asking the town to alter year four of the survey, given the constraints they’ve encountered since the Camp Fire.
The company says since the fire it has had impacts on its business that are beyond their ability to control.
It notes that post fire the company had service delays, which continue to occur due to the extraordinary amount of construction that has affected the routes both in building and infrastructure that they had ever experienced.
Because of those factors, the company is asking for the clause to be reduced from 85% to 70% or some
other mutually accepted percentage.
The company says it’s not asking for it however, but staff has suggested that the year for survey requirements be simply eliminated from the agreement.
According to the agenda, staff notes that the company is actively trying to engage other solid waste haulers to take over the contract due to its financial difficulties.
Town staff has also suggested that the year for survey be moved to year nine, following a year seven survey
that’s already in the agreement.
According to staff that would give the town two different satisfaction surveys from a new hauler instead of just the single year seven survey.
Housing
The council will also be asked to provide staff with direction regarding the recently enacted internal housing urgency organist exceptions committee. Or provide a different direction to the town.
In September, the council
approved an exceptions committee that Councilor Steve Culleton and Vice Mayor Jody Jones will run.
The staff has drafted an exceptions committee application form that is broken into three sections or pages.
According to the agenda, page one captures those sites that are either part of our current code enforcement efforts or have recently had their Temporary Use Permit expire on Sept. 30 due to on-going noncompliance with the health and safety standards.