PCWorld (USA)

Net neutrality, right to repair, broadband fees: How Biden’s order will affect tech users

The Biden administra­tion’s order encourages independen­t agencies like the Federal Trade Commission to write stricter rules.

- BY MARK HACHMAN

President Joe Biden issued a sweeping executive order on Friday, July 9, that encourages government agencies to begin enacting reforms across the tech spectrum, including reenacting net neutrality, enforcing broadband competitio­n, enacting “right-torepair” laws, and more.

According to a fact sheet ( go.pcworld.com/fsht) released by the White House, several aspects of the order will directly affect consumers and how they use technology.

Below, we’ve summarized the executive order and listed how its contents may affect consumers’ daily lives.

(The order appears on the Federal Register of Executive Orders [ go.pcworld.com/ xord].)

It’s worth noting, however, that the order simply “directs” or “encourages” federal agencies to begin enacting rules, shying away from a direct order. Commission­ers serving on the Federal Trade Commission, for example, are appointed by the president but must be confirmed and act independen­tly. The executive order simply makes the wishes of the president more clear.

Here are how the provisions of the executive order could affect you:

NET NEUTRALITY AND LOWERING BROADBAND FEES

Biden’s executive order lists four big issues that cover broadband, but the headliner is net neutrality. Big ISPS can use their power to slow down online services, the order’s fact sheet notes. The net neutrality movement crested in 2015 when the FCC voted to reclassify broadband as a Title II public utility ( go. pcworld.com/putl). The Trump administra­tion, under FCC chairman Ajit Pai, worked to reverse those rules.

“In the Order, the President encourages the FCC to restore Net Neutrality rules undone by the prior administra­tion,” the fact sheet states.

LACK OF COMPETITIO­N AMONG BROADBAND ISPS IN APARTMENTS

If you live in an apartment, your landlord typically decides which ISP you’ll use. More than 200 million Americans already live in neighborho­ods that have access to just one or two ISPS, the administra­tion claims. The

order apparently shies away from enforcing more competitio­n in various markets, but would encourage the FCC to prevent ISPS from making deals with landlords that limit tenant choices. Competitio­n would allow consumer choice, both in services and price.

CLARITY ON BROADBAND FEES

Broadband ISPS may advertise one price, but you’ll rarely pay it. Instead, they tack on various fees that turn up in your bill. The Obama administra­tion implemente­d a “broadband nutrition label” that tried to explain and break down those fees. The FCC is encouraged to bring that back, the order states. That might not lower your bill, but it could motivate ISPS to trim fees and might further encourage price competitio­n.

RIGHT TO REPAIR, INCLUDING CELL PHONES

The well-publicized efforts of tractor and other agricultur­al equipment manufactur­ers to limit the ability of farmers to repair their own tractors may dominate the news, but the right to repair covers tech products including laptops and cell phones, too. The Digital Millennium Copyright Act made it illegal to circumvent locks or other restrictio­ns that a manufactur­er placed upon a device, though section 1201 of the bill includes the right to petition for exemptions, such as unlocking cell phones.

The executive order specifical­ly names cell-phone manufactur­ers and repair shops as covered by the order. The order “encourages the FTC to issue rules against anticompet­itive restrictio­ns on using independen­t repair shops or doing DIY repairs of your own devices and equipment.” It would free you up to perform your own repairs and theoretica­lly allow repair shops more latitude—though how much more than is currently the case is not clear. ifixit, which has been leading the charge on right to repair, has its own take ( go.pcworld.com/owtk).

BIG TECH: YOUR DATA, THEIR MERGERS

The Biden order also takes a big swing at big tech, specifical­ly “large platforms” that aren’t specifical­ly named (such as Google or Facebook). The order would encourage the FTC to “establish rules on surveillan­ce and the accumulati­on of data,” though what effect this would have on the accumulati­on of data that Facebook, Microsoft, Google and others collect is uncertain.

The Biden administra­tion’s order also calls for a “greater scrutiny of mergers,” presumably those like Facebook’s acquisitio­n of Instagram or Whatsapp to extend its reach. The administra­tion will more closely scrutinize mergers, “especially by dominant internet platforms, with particular attention to the acquisitio­n of nascent competitor­s, serial

mergers, the accumulati­on of data, competitio­n by ‘free’ products, and the effect on user privacy,” the fact sheet states.

The order also calls upon the FTC to look at how big tech companies study, imitate, and then eventually extinguish their smaller competitor­s by reproducin­g their products or services.

AIRPLANE WI-FI

Have you ever boarded a flight, paid for Wi-fi, then discovered it either didn’t work or was simply too slow to be useful? The order specifical­ly calls this out, asking the Department of Transporta­tion to order airlines to refund fees “when baggage is delayed or when service isn’t actually provided—like when the plane’s Wi-fi or in-flight entertainm­ent system is broken,” the fact sheet notes.

NONCOMPETE AGREEMENTS

Noncompete agreements, where a company attempts to prevent you contractua­lly from leaving and joining a competitor, are common in the technology industry. While noncompete agreements have been banned in California, Biden’s order asks the FTC to outlaw them entirely.

HEARING AIDS

For many, a hearing aid is less a tech gadget and more of a necessity. But the price— $5,000 or so, according to the Biden administra­tion—isn’t always covered by health insurance, and consumers must buy them from a health-care specialist. The administra­tion would open this market up to over-the-counter sales, presumably allowing hearing aids to join the ranks of inexpensiv­e earbuds and other tech gadgets produced cheaply overseas.

BANKING DATA

The order also encourages the Consumer Financial Protection Bureau to issue rules allowing customers to download their banking data and take it with them.

 ?? IMAGE: LORNA MITCHELL/FLICKR ??
IMAGE: LORNA MITCHELL/FLICKR
 ??  ?? While homeowners can pick and choose among whatever broadband ISPS offer service in their area, apartment dwellers may not be so lucky.
While homeowners can pick and choose among whatever broadband ISPS offer service in their area, apartment dwellers may not be so lucky.
 ??  ?? The Biden administra­tion is seeking to impose greater limits on what data companies like Facebook can collect.
The Biden administra­tion is seeking to impose greater limits on what data companies like Facebook can collect.

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