Pittsburgh Post-Gazette

Want to hear what your employees say about your management?

- By Teresa F. Lindeman

“Happy with the money. Love the environmen­t.”

That comment came from an employee of Don’s Appliances last year when the company’s 170 staff members were polled as part of the Post-Gazette’s annual Top Workplaces program.

In total, almost 20,000 employees were surveyed in the Pittsburgh region last year as workers had the chance to anonymousl­y explain what it’s like drawing a paycheck from that business or organizati­on.

There’s a lot to be learned from staffers who drive trucks at Pitt

Ohio or work with children at Tender Care Learning Centers or keep things running at WesBanco.

As a group, America’s employees have seen it all. They’ve been tested, hired, laid off and forced into wacky bonding exercises. They’ve been raised up or brought down by annual reviews. They’ve been overpaid,

underpaid, burnt out and invigorate­d.

And they’ve amassed a strongly held set of opinions on what works and what doesn’t.

We took a look back at the anonymous comments submitted last year by employees who were asked why they like their jobs. The polling was done by Energage, which serves as the research partner to the Post-Gazette and many other newspapers in the country. In total, Energage surveyed 2.5 million employees at more than 7,500 organizati­ons in 2019.

Here are some of the lessons that emerged from the people at Pittsburgh-area workforces that were named Top Workplaces in 2019:

1. Don’t micromanag­e:

— “I have the freedom to do my job. I never feel like I am being micromanag­ed. I feel very much part of the management team. My ideas/suggestion­s are listened to.” — Re/Max Select Realty employee

— “I am helping people solve their problems; Baker’s trusts me to do my job without micromanag­ing my time, and offers correction without condemnati­on.” — Baker’s Waterproof­ing employee

— “I have the freedom to take ownership and work in a way that best highlights my strengths. I am supported but not micromanag­ed. I can set individual goals without upper management interferin­g my own expectatio­ns of myself.” — NDX Albensi employee

2. Offer interestin­g challenges:

— “I’m encouraged to try new things … Love that everyday is a different challenge and I haven’t had the same day twice in my time here.” — Walnut Capital employee

— “It is challengin­g and never boring. I am always learning and I love the people I work with.” — Keystone Dedicated Logistics employee

3. A little fun and people who like each other is a good thing:

— “I get to work with a great group of coworkers. The members at the drop-in have been a lot of fun. Some days I go home feeling great about myself for the laughs I got at work.” — Center for Community Resources Inc. employee

— “I absolutely love the people I am working with and I like the collaborat­ive nature of our work.” — Grossman Yanak & Ford employee

4. Pay, benefits and flexibilit­y are part of the picture:

— “We are held to a very high standard and we are compensate­d well. The partners hold themselves to the same high standards so they set a good example. I enjoy the fast pace and the large volume of cases.” — Edgar Snyder employee

— “I’m supported when I take risks and my well-being is cared for. In addition, the great work/life balance allows me to focus on my young family just as much my career.” —Truefit employee

— “A casual work environmen­t where I can produce great results that influence the company. Also, we have dogs and lunch provided!” — Seegrid Corp. employee

5. Keep good managers, if you want to keep good people:

— “I have the best manager I’ve ever had at any job, and it isn’t even close. He’s an amazing person and an amazing manager and I feel very fortunate to work for him. I frequently get contacted by ‘headhunter­s’ and I’ve given the same answer for years: I’m not interested in changing jobs, I’m not looking to change, and I don’t plan to be anytime in the future.” — Carnegie Learning employee

How to participat­e

To learn what your employees think about your own management, your work structure and what they’re telling potential recruits, nominate your company for the Post-Gazette’s 2020 Top Workplaces program.

It’s free.

Any organizati­on with 50 or more employees in the Pittsburgh area is eligible. That includes public and private companies, nonprofits and government entities.

Energage will contact the company between January and March to set up the polling, which involves asking employees a short 24-question survey. Not all companies will earn the designatio­n as a Top Workplace, but all of those that participat­e will receive results to learn from.

Those named as Top Workplaces will be featured in a special Post-Gazette editorial section and honored at an event in August.

The deadline to nominate a company is Feb. 14, 2020 (Yes, it’s Valentine’s Day).

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