Pittsburgh Post-Gazette

Highmark to expedite bonus money to bolster physicians

- By Kris B. Mamula

Highmark Inc. is moving to bolster primary care doctors dealing with financial issues caused by COVID-19 by paying its quality of care bonuses two months early.

Checks totaling $32 million for more than 1,700 primary care practices that treat Highmark members in Pennsylvan­ia, West Virginia and Delaware were being sent out the week of April 6 instead of in June, Highmark Inc. President Deborah Rice-Johnson said.

Three hundred medical practices in Pennsylvan­ia will be getting the advance money. The bonuses are set up as a reward for meeting quality of care metrics in treating people with Highmark health insurance.

With offices closed or otherwise taking steps to stop the spread of the novel coronaviru­s, typical revenue streams have been disrupted. “They’re not seeing patients in their offices unless it’s absolutely necessary,” Ms. RiceJohnso­n said about the doctors. “They’re all feeling the financial impact.”

Participat­ing doctors and medical practices receive the bonus money on a quarterly basis, but June is the biggest payout of the year.

Highmark’s performanc­e initiative rewards doctors up to 30% of the insurer reimbursem­ent for following treatment protocols and administer­ing timely vaccinatio­ns and preventive health screenings that can prevent more serious problems. The criteria, which are tweaked annually, include such things as blood sugar monitoring for people with

diabetes and regular colon and breast cancer screening.

The insurer estimates the quality metrics have helped avoid $1.5 billion in health care costs.

The announceme­nt comes as the Centers for Medicare and Medicaid Services is advancing payments to doctors and hospitals up to three months early because of the financial squeeze caused by preparing for and treating people with COVID-19, a highly contagious respirator­y disease.

Most providers can request up to 100% of the Medicare payment amount, with some hospitals eligible for advance payments up to 125%.

Albert Wright, president and CEO of WVU Medicine in Morgantown, said Tuesday that some hospitals in West Virginia had seen volume decreases ranging between 35% and 50%, cutting deeply into the institutio­n’s bottom line.

Highmark’s quality of care bonus program, which was developed years ago, is among the biggest in the country, Ms. Rice-Johnson said. “Valuebased models are the way of the future.”

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