READY TO GIVE TELEMEDICINE A TRY?
Here’s how to make your appointment a success.
1 See the doctor in person first
if you can. More than 90% of people who had an in-person visit before connecting by video with the same doc were satisfied, compared with 53% of those who didn’t, according to Rock Health.
2 Write down your questions.
It’s hard enough to remember all that you want to ask in the exam room; talking to a doctor you see only via a computer can make this harder still.
3 Know the limits.
Conditions needing a physical or requiring emergency treatment must be tended to in person. When in doubt, err on the side of caution. Dr. Mishkin once had a telehealth patient who was having a mild stroke and didn’t realize he needed to call 911;
Dr. Mishkin stayed online with the man to reassure him until the ambulance arrived.
4 Keep your PCP in the loop.
If the doctor treating you isn’t someone you know, be sure to update your primary care physician about any diagnosis or prescription.