Here’s how to make your ap­point­ment a suc­cess.

Prevention (USA) - - SCIENCE -

1 See the doc­tor in per­son first

if you can. More than 90% of peo­ple who had an in-per­son visit be­fore con­nect­ing by video with the same doc were sat­is­fied, com­pared with 53% of those who didn’t, ac­cord­ing to Rock Health.

2 Write down your ques­tions.

It’s hard enough to re­mem­ber all that you want to ask in the exam room; talk­ing to a doc­tor you see only via a com­puter can make this harder still.

3 Know the lim­its.

Con­di­tions need­ing a phys­i­cal or re­quir­ing emer­gency treat­ment must be tended to in per­son. When in doubt, err on the side of cau­tion. Dr. Mishkin once had a tele­health pa­tient who was hav­ing a mild stroke and didn’t re­al­ize he needed to call 911;

Dr. Mishkin stayed on­line with the man to re­as­sure him un­til the am­bu­lance ar­rived.

4 Keep your PCP in the loop.

If the doc­tor treat­ing you isn’t some­one you know, be sure to up­date your pri­mary care physi­cian about any di­ag­no­sis or pre­scrip­tion.

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