Public News (Houston) - - NEWS -

Spring, TX, - Ex­press Fam­ily Clinic was in­un­dated with over 4 feet of wa­ter dur­ing Hur­ri­cane Har­vey and lost ev­ery­thing. The clinic has been lo­cated at the Ray­ford Road shop­ping cen­ter for over 6 years and helps the en­tire area by pro­vid­ing low-cost vis­its to unin­sured and un­der­in­sured pa­tients. Tim­ber Lakes Bap­tist Church lo­cated at 1540 Saw­dust Road in Spring has gra­ciously of­fered to house the clinic un­til they can get up and run­ning again.

Ex­press Fam­ily Clinic has a pa­tient base that stretches far be­yond the Spring area. Pa­tients travel as far as Katy and Clear Lake to take ad­van­tage of the low-cost ser­vices and great cus­tomer ser­vice. To help com­bat the dis­tance the ar­eas hardest hit have to travel, the clinic has launched a “vir­tual” visit. The “vir­tual” clinic visit works just like a reg­u­lar of­fice visit ex­cept that the in­ter­ac­tion is done through a video call for med­i­ca­tion re­fills and mi­nor ur­gent care com­plaints like a sore throat or si­nus in­fec­tion. Melissa Her­pel, CEO and lead nurse prac­ti­tioner, hopes to be back in her reg­u­lar spot on Ray­ford Road soon, but the fu­ture is un­cer­tain. Ac­cord­ing to Her­pel, there is a lot to re­build not to men­tion all the equip­ment and sup­plies that were lost. Un­til then she hopes that pa­tients find her tem­po­rary lo­ca­tion and con­tinue to get the health­care they need.


Ex­press Fam­ily Clinic has two lo­ca­tions, Spring and Con­roe. Melissa Her­pel is the CEO and lead nurse prac­ti­tioner for the clin­ics. The clin­ics of­fer fam­ily prac­tice and ur­gent care ser­vices at a flat fee-for-ser­vice rate for unin­sured and un­der­in­sured pa­tients. Al­though the clin­ics do not bill tra­di­tional in­sur­ance, many pa­tients who have in­sur­ance utilize the fa­cil­i­ties be­cause of con­ve­nience and com­fort

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