An im­por­tant mes­sage to our RTD sub­scribers

Richmond Times-Dispatch - - NEWS -

In light of the im­pact from COVID-19 and to en­sure the safety of our team, our call cen­ter staff is now work­ing re­motely.

Re­sponse time to phone calls and the abil­ity to speak to a live agent have been im­pacted. We ask that dur­ing this time, re­quests be made on­line or through our au­to­mated phone sys­tem:

Visit Richmond.com/ sub­scriber-ser­vices to:

Re­port a de­liv­ery is­sue Tem­po­rar­ily stop print de­liv­ery Make a pay­ment

Call (804) 644-4181 for the au­to­mated phone sys­tem to:

Re­port a de­liv­ery is­sue Tem­po­rar­ily stop print de­liv­ery Ac­ti­vate your dig­i­tal ac­count at Richmond.com/ac­ti­vate to stay up to date on all of the news, in­clud­ing COVID-19 up­dates.

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