An important message to our RTD subscribers
In light of the impact from COVID-19 and to ensure the safety of our team, our call center staff is now working remotely.
Response time to phone calls and the ability to speak to a live agent have been impacted. We ask that during this time, requests be made online or through our automated phone system:
Visit Richmond.com/ subscriber-services to:
Report a delivery issue Temporarily stop print delivery Make a payment
Call (804) 644-4181 for the automated phone system to:
Report a delivery issue Temporarily stop print delivery Activate your digital account at Richmond.com/activate to stay up to date on all of the news, including COVID-19 updates.