An im­por­tant mes­sage to our sub­scribers

Richmond Times-Dispatch - - NEWS -

In light of the im­pact from COVID-19 and to en­sure the safety of our team, our call cen­ter staff is now work­ing re­motely.

Re­sponse time to phone calls and the abil­ity to speak to a live agent have been af­fected.

We ask that dur­ing this time, re­quests be made on­line or through our au­to­mated phone sys­tem.

Visit Rich­mond.com/ sub­scriber-ser­vices to:

♦ Re­port a de­liv­ery is­sue ♦ Tem­po­rar­ily stop print de­liv­ery

♦ Make a pay­ment

Call (804) 644-4181 for the au­to­mated phone sys­tem to:

♦ Re­port a de­liv­ery is­sue

♦ Tem­po­rar­ily stop print de­liv­ery

To stay up to date on all of the news, in­clud­ing COVID-19 up­dates, ac­ti­vate your dig­i­tal ac­count at Rich­mond.com/ac­ti­vate.

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