Facebook to introduce new parental controls
NEW YORK — In the aftermath of damning testimony that its platforms harm children, Facebook will be introducing several features, including prompting teens to take a break from using its photo-sharing app Instagram and “nudging” teens if they are repeatedly looking at the same content that’s not conducive to their well-being.
The company, which is based in Menlo Park, Calif., also is planning to introduce new controls for parents of teens on an optional basis so that those parents or guardians can supervise what their teens are doing online.
The initiatives come after Facebook announced late last month that it was pausing work on its Instagram for Kids project. But critics say the plan lacks details and that they are skeptical that the new features would be effective.
The new controls were outlined Sunday by Nick Clegg, Facebook’s vice president for global affairs, who made the rounds on various Sunday news shows including CNN’S “State of the Union” and ABC’S “This Week with George Stephanopoulos.” Clegg was grilled about Facebook’s use of algorithms as well as its role in spreading harmful misinformation ahead of the Jan. 6 Capitol riots.
“We are constantly iterating in order to improve our products,” Clegg told Dana Bash on “State of the Union.” “We cannot, with a wave of the wand, make everyone’s life perfect. What we can do is improve our products so that our products are as safe and as enjoyable to use.”
Clegg said Facebook has invested $13 billion over the past few years in making sure to keep the platform safe and that the company has 40,000 people working on these issues.
The flurry of interviews came after whistleblower Frances Haugen, a former data scientist with Facebook, went before Congress last week to accuse the social media platform of failing to make changes to Instagram after internal research showed apparent harm to some teens. She also accused Facebook of being dishonest in its public fight against hate and misinformation. Haugen’s accusations were supported by tens of thousands of pages of internal research documents she secretly copied before leaving her job in the company’s civic integrity unit.
Josh Golin, executive director of Fairplay, a watchdog for the children and media marketing industry, said he doesn’t think introducing controls to help parents supervise teens would be effective because many teens set up secret accounts anyway. He was also dubious about how effective nudging teens to take a break or move away from harmful content would be. He said Facebook needs to show exactly how it would implement this and offer research that shows these tools are effective.
“There is tremendous reason to be skeptical,” he said. He added that regulators need to restrict what Facebook does with its algorithms.
He said he also believes that Facebook should cancel its Instagram project for kids.
When Clegg was grilled by Bash and Stephanopoulos on their shows about the use of algorithms in amplifying misinformation ahead of the Jan. 6 riots, he responded that if Facebook removed the algorithms, people would see more, not less hate speech, and more, not less, misinformation.
Clegg told both hosts that the algorithms serve as “giant spam filters.”
U.S. Sen. Amy Klobuchar, Dminn., who chairs the Commerce Subcommittee on Competition Policy, Antitrust and Consumer Rights, told Bash in a separate interview Sunday that it’s time to update children’s privacy laws and offer more transparency in the use of algorithms.
“I appreciate that he is willing to talk about things, but I believe the time for conversation is done,” Klobuchar said, referring to Clegg’s plan. “The time for action is now.”