San Antonio Express-News

Supply chain woes bite Girl Scouts’ newest cookie

- By Emily Heil

Supply chain problems have threatened many a culinary treasure in recent months: Thanksgivi­ng turkeys, Buffalo wings and champagne are among the items to be snarled in the pandemic-era’s famously clogged routes that products take to get to customer’s tables.

And now we can add another delicacy to the list. The Girl Scouts’ newest cookie, a brownie-adjacent confection dubbed Adventuref­uls that scouts are selling this cookie season alongside such stalwarts as Thin Mints and Samoas, is in short supply in the Washington area. On Friday, a message went out to scout leaders and the volunteers who help orchestrat­e cookie sales notifying them of the problem.

“As you know our nation is experienci­ng supply chain issues related to the pandemic,” read the message from the product program team at the Nation’s Capitol region, which is the largest of the organizati­on’s chapters and spans 25 counties in Virginia, Maryland, West Virginia and the District of Columbia. The organizati­on apparently will be able to fulfill Adventuref­uls orders that customers had placed with individual scouts, but it said there were not enough boxes on hand to meet the orders for the booths that many troops operate outside grocery and other retail stores. There also were not enough to stock “cupboards” where troops can refresh their supplies.

The problem emerged this month, when the Nation’s Capitol region informed cookie volunteers that the Adventuref­uls — described as “indulgent brownie-inspired cookies with caramel-flavored creme and a hint of sea salt” — had been hit with supply chain issues.

“Due to extremely high demand and unpreceden­ted Covid-related labor shortages in the facility where Adventuref­uls are produced, our Adventuref­ul cookie order will be capped at 7 percent of our total cookie sales,” the message read. But after the Washington Post inquired about the shortage, the national organizati­on said it had fixed the issue by sourcing more cookies from the other of two bakers the organizati­on relies on to produce the 2 million-plus boxes sold annually by local troops to raise money for their own programs, camps and other activities.

Little Brownie Bakers, the Louisville, Ky.-based baker that supplies the troops in the Nation’s Capitol region, did not return calls seeking details about the labor shortage.

The national organizati­on was able to meet the shortfall using cookies from ABC Bakers, its other commercial producer, according to a spokeswoma­n. But the executive director of the Washington­area chapter ultimately decided not to use the ABC product. Lidia Soto-harmon explained that it wasn’t feasible to get a second shipment delivered and distribute­d in time for the chapter’s booth sale season, which lasts from Feb. 4 to March 13. Volunteers are already stretched thin, she said. “And we just don’t have the bandwidth to come back to pick up one cookie,” she said.

No other cookie variety was being affected by the labor issue, Soto-harmon noted, and people who want to try Adventuref­uls can order them online.

Besides, she said, when it comes to the Girl Scouts’ cookie sales, the cookies themselves aren’t the whole point. “Yes, cookies are for the flavor,” Soto-harmon said. “But what people who are buying them are doing is showing that they want to support girls and girls’ leadership.”

Speaking of flavors, what are would-be buyers missing out on when it comes to the Adventuref­uls? I was able to score a box, thanks to my colleague Matt Brooks, who stumbled across a booth while on a road trip in North Carolina.

Our take: This is a flavor worth seeking out. The Adventuref­uls (we tried ABC Bakers’ version; the Little Brownie version differs slightly) were much crispier than we had expected, given that their muse was a brownie. The crunchy chocolate-cookie base was reminiscen­t of the disc in a Thin Mint (widely considered to be the Urgirl Scout cookie), and the caramel topping lent a pleasantly butterscot­ch-like flavor.

This is the Girl Scouts’ second cookie season under pandemic conditions. Last year, the organizati­on reported much lower sales than usual, with many troops opting not to set up their usual booths because of safety concerns. With vaccines and boosters widely available, things are expected to look a little more normal. Last year, girls in the Nation’s Capitol chapter set up 4,730 booths; this year, they are planning 11,665, according to Sotoharmon. “Parents seem more comfortabl­e with their girls selling at booths,” she said.

And this year, people in many areas, including Washington, can order Girl Scout cookies through the Doordash delivery service, too.

Newspapers in English

Newspapers from United States