San Antonio Express-News

Mcdonald’s healthier lineup is Mcgone

Chain: Changes have improved wait times in drive-thru lanes

- By Leslie Patton

Mcdonald’s diners have said goodbye to salads. Stock investors should be glad they’re gone.

A pandemic-driven menu overhaul at Mcdonald’s Corp. has eliminated more nutritious menu options such as grilled chicken sandwiches and fruit and yogurt parfaits. The world’s biggest restaurant company is trimming offerings to move diners through lines and drivethrus faster and with less staff — a key necessity as restaurant­s struggle to attract and retain workers.

These items likely won’t be returning soon, and that should bolster profitabil­ity, BTIG LLC analyst Peter Saleh said. While mounting commodity and wage expenses have weighed on restaurant­s’ margins in recent quarters, faster service and higher sales can help offset that.

Mcdonald’s says it has shaved about 30 seconds off of its drivethru wait times over the past few years, in part thanks to the menu cuts. This has a noticeable effect for investors: Restaurant margin, a key measure that takes into account operating costs, is expected to improve to 16.2 percent in the second quarter, up from 14 percent in the prior period, according to estimates compiled by Bloomberg.

“With the shortage of labor, you’re trying to keep your menus as streamline­d and as simple as possible,” Saleh said. “For many of these restaurant­s, their menus get bloated with some of these new items, and then you cut it off to help with speed.”

Restaurant operators are happy with the new strategy, which cut some healthy items because of longer prep time and lower demand.

“Our simplified menu enables for speed,” the National Owners Associatio­n, a large group of Mcdonald’s franchisee­s,

said in an email last month viewed by Bloomberg News. An efficient car lane is key to sales growth, according to the group: “We love fast drive-thrus, happy customers and happy crews.” Franchisee­s operate about 95 percent of Mcdonald’s U.S. locations.

Mcdonald’s shares have fallen about 9 percent so far in 2022, less than the decline of the S&P 500 Index. The stock has 27 buy ratings from Wall Street analysts, with 11 holds and only one sell recommenda­tion.

Limited options

The losers, of course, are health-conscious consumers whose options are now limited.

Salads, which Mcdonald’s first introduced decades ago and made up only a very small percentage of sales, are still available in certain local markets, but they’re no longer listed on the Mcdonald’s website. There are no plans to bring them back nationally right now. Also gone is the 250-calorie Egg White Delight

Mcmuffin, rolled out with much fanfare in 2013 amid a push for nutrition with Olympic gold medalist Gabby Douglas. In comparison, a regular Egg Mcmuffin has 310 calories.

Mcdonald’s still offers apple slices and oatmeal with fruit. But it’s clear the fast-food chain, which has faced criticism for not offering more nutritiona­l options, is focusing on core items including burgers, fried chicken sandwiches and desserts such as a new Mcflurry that’s made with chocolate-covered pretzels. The company’s “Favorites Under 400 Calories” menu, started in 2012, is no more. Offerings such as kale salads and wraps with cucumbers and tomatoes have come and gone over the years.

The Chicago-based company says its menu is fueled by customers’ appetites.

“Our transition to a limited menu, involving taking dozens of less popular national and regional items off menus, helped simplify operations for our restaurant

crew while also improving our customers’ experience,” Mcdonald’s said in an emailed statement. “We continue to evaluate our menu through this lens to improve order accuracy and speed.”

Since COVID-19 upended daily life, restaurant menus have been cut more than 10 percent on average, according to industry researcher Datassenti­al. Nearly 60 percent of restaurant­s last year axed items, especially in the appetizer, dessert and beverage categories, up from the 37 percent that made cuts the previous year. Burger King, for example, has also gotten rid of salads, removing them from the chain’s national menu in December.

Meanwhile, consumers are tiring of cooking at home, which has helped restaurant sales. But companies will have to work to keep diners’ attention. Mcdonald’s’ healthy options, while never a big driver of revenue, helped the company stand out, according to Tom Cook, principal at restaurant consultant King-casey.

“You always need to have something, some news to drive traffic, particular­ly these days,” said Cook, who worked with Mcdonald’s in the mid-2000s to help introduce a handful of new salads, including one with apples. He said the leafy-green entrees were a big deal at the time — though management knew they’d never rival burgers sales. The goal with salads was to draw in female diners and especially mothers with children, he said.

“Here’s a case of knowing that it’s never going to be popular and sell a lot, but we’re going to make a big story out of it to communicat­e that we’re healthy,” he said. “It was a very high priority.” Fast forward to today, and “they’re just probably saying, ‘We don’t really need those,’” Cook said.

To be sure, the menu cuts have also included indulgent items such as the Mcchicken biscuit and a bacon, egg and cheese bagel that had more than 500 calories and half-a-day’s worth of salt.

But Mcdonald’s seems to have gone farther than some peers in cutting low-calorie options.

For example, Wendy’s Co. and Chick-fil-a Inc. still have salads and grilled chicken on their national lineups.

Different overseas

The story changes to some extent for Mcdonald’s overseas.

Australia offers oat milk, and salads are still on the menu in countries such as Italy and the Netherland­s. Locations in the United Kingdom offer cucumber sticks.

But the disappeara­nce of healthy items at most of the chain’s 13,000 U.S. locations is “a huge step backwards,” said Lindsay Moyer, senior nutritioni­st at the Center for Science in the Public Interest, a food and health watchdog.

“You have to wonder if Mcdonald’s has almost given up trying to pretend they have something to offer people who want healthier items,” she said.

 ?? Getty Images file photo ?? Mcdonald’s parent corporatio­n is doing away with salads and other healthier, but less popular, menu items, a move Wall Street views as good for profits.
Getty Images file photo Mcdonald’s parent corporatio­n is doing away with salads and other healthier, but less popular, menu items, a move Wall Street views as good for profits.

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