San Diego Union-Tribune (Sunday)

How can I start an Employee Resource Group (ERG) at work?

Define what you are hoping to achieve with the ERG — especially important if this is your company’s first ERG — so your enterprise can clearly define the value of talent engaging in this group at work.

- Samantha Nolan Dear Sam

Dear Sam: My company lacks affinity (or employee resource) groups to celebrate and support diverse population­s. How would I go about creating such a program?

— Mark

Dear Mark: I have to tell you that when I speak with clients who are a part of ERGS, they are deeply passionate about supporting a workplace culture that is not only diverse but inclusive and empathetic. For readers who are not familiar with ERGS, these are employeele­d groups that are formed based on specific traits and are joined by those possessing said characteri­stics or engaging as allies with them. For example, an ERG could focus on gender, race, culture, sexual orientatio­n, societal identity, or interests.

According to wforce.org, 90% of Fortune 500 companies have ERGS, and studies show employees involved in ERGS feel more engaged, connected, and supported. ERGS also provide connectivi­ty following initial onboarding processes, allowing an additional opportunit­y for a new team member to join with and access the knowledge of more experience­d peers. As you can imagine, an ERG can yield a multitude of benefits not only for the participat­ing employee but also for the organizati­on as a whole. Some of the most popular ERGS include those for veterans, LGBTQ+ employees, women in the workplace, working and single parents, cultural diversity, generation­al groups, and people with disabiliti­es.

Once you have identified what sort of ERG you would like to launch, there are a few steps you must take. First, secure executive sponsorshi­p of your idea. You will want to have a leader involved who buys into the group and can provide operationa­l oversight if required by your organizati­on. Second, establish the goals and bylaws of the group. What it is that your group will do? Who is the ERG for? How will your ERG benefit the cultural fabric of the organizati­on? Define what you are hoping to achieve with the Erg—especially important if this is your company’s first ERG—SO your enterprise can clearly define the value of talent engaging in this group at work. Of course, once you have your ERG identified and ready to launch, promote the group to your organizati­on, securing your inaugural members and beginning to realize the mission and vision of your ERG. Try to maintain qualitativ­e and quantitati­ve evidence of your group’s work, the impact it has on the organizati­on, the retention of the talent involved, and perhaps how the ERG positively impacts culture and engagement.

Hopefully, the ideation and realizatio­n of an ERG will provide your peers and yourself with the opportunit­y to come together around a shared interest or cause, not only resulting in higher engagement of ERG members, but also increased chances to problem-solve, innovate, and join forces to drive organizati­onal developmen­t, diversity, and inclusion.

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