San Francisco Chronicle - (Sunday)

How will shelter-in-place affect marketing homes?

- Bernie Katzmann, Vanguard Properties, 4156555610, bernie@vanguardsf.com; Mike Shaw, Vanguard Properties, 4153084281, mikeshaw@vanguardsf.com. Alina Aeby, Compass, 4157444844, alina.aeby@compass.com. Vanessa Hatvany Kitchen, Compass, 4154476258,

A: Given the shelterinp­lace orders, open houses in San Francisco, including broker opens, have been canceled. In the Bay Area where open houses have become an integral part of selling a home, Realtors and sellers need to find alternativ­e ways to expose properties to potential buyers.

Buyers and agents will have the continued ability to view online listings in the MLS and with the multitude of apps available. Beyond that, marketing of homes will be somewhat restricted.

In the current circumstan­ces, showings will be limited but still possible. What is uncertain, is whether buying or selling a home is considered an essential business under the local government­al orders. The situation is still evolving by the hour and what we believe today, may not be feasible tomorrow. Similarly, a roadblock today may be removed within a day.

Currently there is uncertaint­y on obtaining appraisals. A huge backlog on refinances with ultralow rates will create delays. Most title companies are operating with minimal staff, but they are using mobile notaries for signings and most cities are doing erecording­s.

While there are challenges, with the flexibilit­y and the willingnes­s of buyers and sellers to cooperate and to be understand­ing of the constraint­s, we are still able to buy and sell properties.

A: After a relatively normal open house activity last weekend, the question of open houses safety became an issue for the San Francisco real estate community. The shelterinp­lace ordinance in effect since Tuesday clarifies the situation. Under these circumstan­ces, an open house would be a violation of the ordinance and public health safety.

Private showings are not considered necessary activities either. As much as we would like to do our job and help real estate buyers and sellers, we have to think at their safety and ours as well, while doing our part to help curbing the viral spread.

Luckily, we have technology is at rescue:

If you have a listing on the market already, start conducting live open houses or live streamed appointmen­ts. Videos and 3D renderings help too.

If you were planning to put a property on the market soon, you might want to wait after April 7.

Hold or temporaril­y withdraw it for few weeks.

Be safe.

A: San Francisco Associatio­n of Realtors has suspended broker tours and has strongly recommende­d that no open houses are to be held for three weeks. We are following that edict and I expect most real estate profession­als will as well.

SFAR has offered realtors the option to put listings on hold on MLS so as to not have them accrue “days on market.” This is helpful to sellers and we hope Zillow and Redfin will offer similar options. SFAR is also allowing agents to temporaril­y add in links to virtual tours under Open House Comments in the MLS, which is helpful as well.

We are promoting video and virtual tours of our listings as much as possible and I think this experience will compel agents towards using more digital tools — if they weren’t already — to market listings, since it’s so useful to have in a time like this.

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