San Francisco Chronicle - (Sunday)

It’s crunch time for bus drivers

Deficitrid­den Golden Gate Transit cutting dozens of jobs after holidays

- By Mallory Moench

When JorDann Crawford loses her job as a bus driver, her family won’t have enough income to cover living costs — the biggest being the $2,200 rent on their twobedroom Santa Rosa home.

She’ll get another job before Jan. 4, the mom of three pledged as she steered a Golden Gate Transit bus along Highway 101 on a recent morning, adding that she’s already applying on her iPad during lunch breaks. If not, severance pay, unemployme­nt benefits and savings will fill the gap. But just in case, she’s steeled to move into a trailer the size of the bus she

drives with her fiance and kids, ages 9, 5 and 8 months.

“I need to be prepared for it,” said Crawford, 29. “Financiall­y, we won’t be able to stay above water.”

Crawford is one of 88 bus drivers, among 146 employees of the agency, which owns the Golden Gate Bridge, operates buses in the North Bay and runs ferries and buses to and from San Francisco, who will lose their jobs after the holidays and their health care four months later.

They are the first in what may be a wave of unemployed Bay Area transit workers as other agencies, including BART, Muni and Caltrain, grapple with gaping budget holes and uncertaint­y about when commuters will return to offices and a coronaviru­s vaccine will be widely available, signaling an end to the pandemic.

They’ll join more than 2 million unemployed California­ns as the virus surges and the state clamps down on the economy, dimming hope for transit’s recovery anytime soon.

On Nov. 13, Crawford sat in the break room on Perry Street in San Francisco, between Third and Fourth streets, listening on speaker phone to a tense 3½hour meeting as the Golden Gate Bridge, Highway and Transporta­tion District’s board of directors debated her fate. Public transporta­tion ridership plunged during the pandemic, they said, and the district was hemorrhagi­ng at least $1 million a week and facing a $48 million deficit, with $51.6 million in federal relief money drained by the end of November.

By next month, bus service will already be cut by 55% and ferries 73%. District leaders decided they’d either hike tolls by $2, or raise tolls by $1.25 and furlough workers, or lay them off, to shrink the deficit.

Tolls currently top out at $8.70 per car and were raised 20 to 35 cents in July, part of an incrementa­l fiveyear increase.

A couple of directors said they grew up on the edge and understand how workers feel. Another said her husband received a layoff notice a month ago. Others said the cuts are painful, but there is simply no work for some employees. The board voted 115 for layoffs in the end.

Director Brian Sobel told The Chronicle that the district “had some anecdotal informatio­n that people didn’t really want to deal with the toll increase.” Public hearings would also take time they didn’t have, he added.

“We’re bleeding at $1 million to $2 million a week,” Sobel said. “We’re talking a $48 million deficit and, at the same time, realizing we are dealing with people who are losing their jobs, and it’s a struggle for people.”

“We love our drivers and everybody at the district, but if there isn’t work for them, you shouldn’t pay them out of taxpayer dollars, tolls, rates, anything. It’s sad to say, because I know a lot of them, they’re wonderful people, but that was the challenge,” he said.

Union leaders also opposed a toll hike, which they said would disproport­ionately hit lowincome drivers, but proposed furloughs as a compromise. Laidoff workers understand that the district needs riders and revenue to stay afloat, but feel hurt that other options — including the toll hike or spending capital reserves — weren’t pursued.

“Our lives don’t matter,” said Crawford, who’s worked at the district for 3½ years. Her monthly takehome pay was about $3,500.

Drivers interviewe­d said they love their coworkers and their jobs. Some worked straight through the pandemic — buying their own gloves, masks and wipes when supplies were scarce in the early days and constantly worrying they would bring the virus home to their families — while others cobbled together leave to care for kids out of school.

The district’s workers have been relatively unscathed by the virus. There have been 11 coronaviru­s infections among more than 800 employees, two of which were from workplace transmissi­on, spokespers­on Paolo CosulichSc­hwartz said. But now, many more workers are stressed about losing health care as the pandemic rages.

The first thing bus driver Lisa Reed thought about when she heard about the layoffs was her 8yearold daughter Arissa. The girl had her second hernia surgery in a year in early October. She’s in pain again, and Reed rushed to book an ultrasound appointmen­t after she got her layoff notice and before her coverage runs out. Fortunatel­y, the family just enrolled in her husband’s plan, but it will be more expensive, she said.

After the vote, she sat her kids down and told them the family would be spending money only on essentials.

“I know it’s unpreceden­ted and no one has been here before,” Reed said in a phone interview. But she wished the district would “just try and listen to us, to try not to have this devastatin­g effect.”

Bus driver Chris Garland said he can do without a lot — television, internet, car, groceries, even negotiate with his landlord if he can’t pay rent on his San Leandro home — but his wife and 19yearold daughter both have medical conditions and need prescripti­on medication­s. His wife works, but enrolling in her insurance would take a huge chunk out of her paycheck on top of his lost income, he said.

“I can’t deal without health insurance. It’s incredibly stressful,” Garland said on the phone.

Until Jan. 4, workers are still reporting to the job. At 7:47 a.m. Friday, a week after the vote to cut Crawford’s job, she rushed up to the employee health screening station at the district’s yard in San Rafael toting a backpack, lunchbox and camouflage mask. She halted to get her temperatur­e checked by a coworker.

She’d awakened at 5 a.m. The evening before, she left her three kids with her mother, then waited for her schedule for the next day to be released. It turned out to be a relatively easy: She could have been asked to show up at 3:19 a.m. for a 16hour shift. Instead, she might be done by lunchtime.

Crawford breezed into the break room just long enough to leave leftover chili in the fridge for a coworker.

“Stay safe out there,” she told a fellow driver on her way out.

Crawford hopped into a shuttle that wove its way to the city’s main transit hub. At her bus, she counted to make sure only 11 people were on it — COVID19 maximum capacity — and asked one young woman to take a backup bus behind them. Crawford, her fingernail­s painted pink, took the wheel and eased the bus onto Highway 101 headed north. Just before Novato, she picked up a man who shuffled on board wearing a soiled mask. His ticket was for a local, not an express, ride. Crawford let him on anyway.

Union leaders criticized the decision to make cuts at the lower levels of the organizati­on. The average fulltime bus driver made $80,000 to $100,000 a year before COVID19, CosulichSc­hwartz said.

Layoffs and pay cuts still don’t fill the gaping budget hole. The district will drain emergency funds and operating reserves, and if transit ridership and bridge traffic don’t increase before the end of the fiscal year, the agency has to find other ways to raise revenue or cut costs, he said.

In a typical year, half of the district’s tolls are spent on the bridge, while the other half supports buses and ferries. Toll dollars provide nearly half of the bus division’s operating revenue.

San Francisco resident Dan Streetman takes the Golden Gate Bridge occasional­ly; his wife used to commute every day. He said raising tolls would make him think twice about paying that much for a regular commute.

“It’s just a challengin­g situation for everybody to be in,” Streetman said. “You think of a toll as a use tax and it seems pretty fair, but in a current situation it’s probably quite regressive, since wealthier workers are working from home and people who are driving and commuting are essential workers.”

But the smallbusin­ess owner also feels the pain for laidoff workers.

“How can we spread the cost so that everybody shares the impact?” he said.

Crawford’s fiance got laid off in July, but found work with a treecuttin­g company during wildfire season. The couple planned to make more money, buy a house, then get married — but those plans are pushed off for now. Crawford said she’s grateful for her partner, who assures her everything will be fine, but she still needs a job.

“You hope for the best,” she said, “prepare for the worst.”

“We love our drivers and everybody at the district, but if there isn’t work for them, you shouldn’t pay them out of taxpayer dollars, tolls, rates, anything. It’s sad to say, because I know a lot of them, they’re wonderful people, but that was the challenge.”

Brian Sobel, a director of the Golden Gate Bridge, Highway and Transporta­tion District

 ?? Photos by Sarahbeth Maney / Special to The Chronicle ?? Above: JorDann Crawford, shown at a bus stop in Novato, will lose her job in January, as will 88 other Golden Gate Transit drivers. Below: Crawford shows a photo of her children: Dustin, 5; Cody, 8 months; and Bella, 9.
Photos by Sarahbeth Maney / Special to The Chronicle Above: JorDann Crawford, shown at a bus stop in Novato, will lose her job in January, as will 88 other Golden Gate Transit drivers. Below: Crawford shows a photo of her children: Dustin, 5; Cody, 8 months; and Bella, 9.
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 ?? Sarahbeth Maney / Special to The Chronicle ?? Socially distanced passengers ride a Golden Gate Transit bus. The troubled transit district is losing at least $1 million per week.
Sarahbeth Maney / Special to The Chronicle Socially distanced passengers ride a Golden Gate Transit bus. The troubled transit district is losing at least $1 million per week.
 ?? Carlos Avila Gonzalez / The Chronicle ?? Bus driver Lisa Reed faces the loss of her Golden Gate Transit job and worries about health coverage for daughter Arissa.
Carlos Avila Gonzalez / The Chronicle Bus driver Lisa Reed faces the loss of her Golden Gate Transit job and worries about health coverage for daughter Arissa.

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