San Francisco Chronicle

Plan, plan and then plan some more when buying a home

- Sue Carlson, RPM Mortgage, (925) 998-1207, scarlson@rpm-mtg.com; Scott Murray, RPM Mortgage, Inc., (510) 647-5234, smurray@rpm-mtg.com

Mortgage advisers: Sue Carlson, Scott Murray. Property type: Single-family home. Purchase price: $432,000. Appraised value: $475,000. Loan amount: $424,175. Loan type: FHA fixed. Contract opens: Oct. 8. Contract closed: Nov. 6. Backstory: Proper preparatio­n and planning can’t be overemphas­ized. Sue Carlson and Scott Murray of RPM stressed this to their clients who were hoping to buy their first home. Everyone teamed up to navigate the preapprova­l process, outlining exactly how the transactio­n would flow from beginning to end.

The brokers establishe­d a timeline and informed the clients what documents would be expected throughout the process. The down payment, closing costs and monthly mortgage were establishe­d before the couple ever made an offer, ensuring there would be no surprises or hiccups once they found a home they wanted.

Attitude is another aspect of the process that can have a profound effect. Of course the clients spent months planning, saving and crunching the numbers, but their attitude saw them through the process as smoothly as possible. Securing a mortgage easily becomes cumbersome without a sensible approach. Perception is reality. Yes, many documents are needed these days, and if a client perceives the requests as a burden, then the overall experience is going to be a burden.

After months of shopping, Carlson and Murray’s client found a house. The transactio­n unfolded just as planned and closed on time without a hitch. Proper planning, communicat­ion and cooperatio­n remain a winning combinatio­n. When all was said and done, the client paid her team the highest compliment and said buying a house is easy.

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