San Francisco Chronicle

Digital Workplaces

- By Nicole Ortiz

Read about the ways applied artificial intelligen­ce will enhance businesses in the future.

The future is now, particular­ly when it comes to artificial intelligen­ce. It’s about time it digitally permeates into the workplace where it can make a true impact. Utilizing artificial intelligen­ce (AI) in the digital sphere should be an obvious next step for many businesses, but there’s a worry that although AI will make work easier and more efficient, it’ll be hard to garner actionable insights from a mass of unstructur­ed data.

Computer scientist and futurist Ray Kurzweil explains, “Our intuition about the future is linear. But the reality of informatio­n technology is exponentia­l, and that makes a profound difference.”

The Internatio­nal Data Corporatio­n (IDC) has made prediction­s regarding the integratio­n of AI into business practices. In fact, they believe that 75 percent of enterprise software developmen­t companies and independen­t software vendors will be utilizing “cognitive/AI or machine learning functional­ity in at least one applicatio­n.” IDC also predicts that by 2019, 75 percent of enterprise applicatio­n employees will work with desktop intelligen­t personal assistants who “augment their skills and expertise.”

Business benefits

The value of AI cannot be overstated. It’ll end up making devices run more efficientl­y, make digital processes smoother and impact us as humans. While there is much hesitancy toward embracing AI in companies still, it is typically because humans by nature hate change, and integratin­g AI into a business model will drasticall­y alter everything. However, it’s worth it when thinking of the longrun results and how our machines will be able to work with us in a better, more fluid way than ever before.

Kurzweil says, “Sometimes people talk about conflict between humans and machines, and you can see that in a lot of science fiction. But the machines we’re creating are not some invasion from Mars. We create these tools to expand our own reach.”

AI can enhance businesses digitally by interpreti­ng human behavior and analyzing it in a faster, more efficient way than humans can. It allows a company to remain relevant to their audience by constantly refining and updating datasets. This allows time for businesses to focus and grow other areas of their brands. Simply said: AI is the future.

 ??  ??
 ??  ?? Ray Kurtzweil Director of Engineerin­g, Google
Ray Kurtzweil Director of Engineerin­g, Google

Newspapers in English

Newspapers from United States