San Francisco Chronicle

It’s hard to stay neutral on new honorific ‘Mx.’

- By Judith Martin, Nicholas Ivor Martin and Jacobina Martin

Dear Miss Manners: I am familiar with the attempts to come up with an agreedupon word that English speakers can use as a genderneut­ral, thirdperso­n singular pronoun, and I had wondered whether people are also trying to come up with a genderneut­ral title and term of address.

When I was sending a comment to one of my senators via his website, I noticed Mx. was one of the prefix (title) options. (According to an online dictionary, it is pronounced “mix.”) Is

Mx. sufficient­ly codified, or do you have an alternativ­e that you recommend instead?

I know that Ms. is the title to use if you know you are addressing a woman but don’t know whether she prefers another title. Is it correct to use Mx. if you are addressing someone whose gender you do not know? For example, is it acceptable to address an envelope to Mx. Pat Smith? Or is it better to omit the title?

Is Mx. the genderneut­ral term of address, equivalent to “sir” and “ma’am”? If not, what is?

Your explanatio­n of the proper use of Mx. may help it to be adopted more quickly and easily than Ms. was.

Gentle Reader: Having lost the battle with the pronoun “they” — she is absolutely in favor of its neutrality, just not its confusing grammatica­l ramificati­ons — Miss Manners is going to be brave enough to try again, and proclaim her endorsemen­t of Mx., or perhaps just M., as the French have sometimes done. It can be used in formal business settings and written correspond­ence where first names may or may not be needed.

She does not, however, recommend addressing anyone of any gender, face to face, as Mmmmmm.

Dear Miss Manners: Iama foreignbor­n American who came to this country decades ago and who speaks English with only a slight accent. Although I am proud of my heritage, the United States has long been my home, and I am a fullfledge­d citizen of this country.

I have begun working as a customer service representa­tive dealing with people by phone, and although I love my job, my accent has led to awkward situations.

Occasional­ly, people will politely ask where I was born and I will tell them, then steer them back to the matter at hand. Other times, however, some will assume that I am speaking to them from a foreign country, which I am not, and make nationalis­tic remarks that are disturbing. Even worse is when I’m blatantly told that they’d prefer to speak to another representa­tive “who is an American,” though that is my nationalit­y.

I understand that “the customer is always right,” but how do I do my job and reply to impolite remarks that question my background and abilities, particular­ly when I’m generally speaking better English than the person I am talking to?

Gentle Reader: “I am so sorry, it sounded as if you said you thought that I was not American? I could not quite understand your English.”

Send questions to Miss Manners’ website: www.missmanner­s.com; to her email address: dearmiss manners@gmail.com; or through postal mail: Miss Manners, Universal Uclick, 1130 Walnut St., Kansas City, MO 64106.

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